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the computer is brand new but it was infected with trojan horse and i healed it now its very slow everytime i close out the internet explorer it say it is sending an error report please help me

2007-01-08 10:15:02 · 9 answers · asked by Anonymous in Computers & Internet Other - Computers

9 answers

A clean computer is key to a faster computer. Run the 3 scans below.

Update and run your Anti-Virus program. Don't have one? You can run a free online scan from Trendmicro. When I have tested it it takes some time to run it but it may be time well spent if it can fix any problems.

Download and run http://housecall.trendmicro.com/

Download, update and run Spybot---http://www.safer-networking.org/ . Don't forget to use the Immunize feature.

Download, update and run Adaware---http://www.lavasoftusa.com/software/adaware/products/select_your_product.php

Now lets clean up your registry.

Download RegScrubXP--http://www.majorgeeks.com/download.php?d...

Safely cleans junk out of the Windows 2000/XP system registry. All changes made to the registry are fully restorable to it's original condition. You can make an exclusion list of registry entries that RegScrubXP will not display as problems. You can sift through a list of file extensions, company names, run upon startup programs, Internet Explorer history, and uninstall programs to delete what you think is junk.

Download CleanUp---http://www.stevengould.org/software/clea...

Free disk space, make your computer run better/faster and protect your privacy - all in one easy solution. All for free!


Now lets clean up your disk.

Do a Disk Cleanup and Disk Defrag. You can find both of them by following the path below.

Start>all programs>accessories>system tools>Disk Cleanup. Let it do its thing. You can check every box that has something to delete.

Now follow the same path and do a Disk Defrag. Again just let it do its thing.

Now lets tweak your connection. There are many programs out there to do this. I will give you 2 of them.

The first one is TCP Optimizer.

Description: The TCP Optimizer is a free, easy Windows program that provides an intuitive interface for tuning and optimizing your Internet connection. There is no installation required, just download and run.

http://www.speedguide.net/downloads.php...

You can get support for the best way to set it up right from their forum http://forums.speedguide.net/

The second one is Cablenut.

Windows XP tested and approved

CableNut is a tool for optimizing your Internet Connection. We have provided a way to tweak any option you may want to in the adjuster. You can load "CableNut Custom Setting" files that are included with the program to tweak your Internet connection.

http://www.cablenut.com/

Again support is available right from their forum.http://www.broadbandnuts.com/index.php?p...

Finally turn off indexing.

Click on My Computer>right click on C drive> left click on Properties. Now uncheck allow indexing. A windows pops up, just click Ignore All and then Apply. Let it do its thing.

After applying the suggestions above you will have a clean and faster computer. Enjoy.

2007-01-08 10:28:30 · answer #1 · answered by rlh242424 6 · 0 0

Then you didn't fix the issue. You may have removed necessary system files when you removed the trojan horse. This is dependant on how you removed the virus.

There are 2 ways you can be certain your computer is running at top performance.
1. Restore your PC. This means you will be deleting everything on it and starting from factory settings. Of course, you can always back-up your files before you do this so you don't lose anything important to you.

2. Bring it to Geek Squad and have them do an OS fix. This is just repairing your OS to be functional.

I'd give you more advice if I knew the exact problem but from what you've stating this is about all the help I can give you.

2007-01-08 10:19:49 · answer #2 · answered by Tim L 2 · 0 0

1. Run crapcleaner to clear the registry of leftover crap.

2. Get http://pclinuxos.com and burn it to CDrom, reboot, look at the hardware reports ( in a console, type DMESG, scroll through them). If you know or you have a friend who knows a bit about computers, you would see the red marks of failure...

3. you can also run a memtest upon boot up in most LiveCDrom's that would indicate if bad memory is slowing the system.

4. I would ground myself, and with the power unplugged, make sure all daughter boards are fully seated into the motherboard, and including a gentle press downward, all memory sticks. Some mainboards in the mini-ATX and u-ATX forms don't have any support under the last two to three inches of the board, under the memory, so do support the board with one hand, pressing thememory gently but firmly with the thumb or forefinger of the other hand.

I have found some power cables loose, and that would do it, if power was reduced due to intermittant contact.

2007-01-08 10:27:15 · answer #3 · answered by Anonymous · 0 0

Try system restore:
Start, programs, accessories, system tools, and system restore.
Pick a date when the computer was running good.

Also, download Spybot, and run Spybot in safe mode (F8 on reboot) after.

2007-01-08 10:32:32 · answer #4 · answered by Sam M 4 · 0 0

delete stuff that came with the computer like the sample music, playlists or unstall stuff you don't use like messenger or movie maker. if it is a xp i will be easy Good luck xoxox

2007-01-08 10:32:41 · answer #5 · answered by E F 2 · 0 0

Yes, relatively!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Windows has a backup of process documents within, in order that deleting system32 will reset it into the primary time after putting in. That s why your laptop run quicker for those who delete system32. OK?

2016-09-03 18:29:01 · answer #6 · answered by degregorio 4 · 0 0

Go to start........Look to the right......controll panel........then preformance/ maintnance.......disc defragment........this should take a while but if dramaticly improves the speed.also go to MYCOMPUTER and make sure evry thing is in a file or folder.

2007-01-08 10:20:14 · answer #7 · answered by Anonymous · 0 0

upgrade your precessor or remove the programs that run in the background on your system .....these programs load automatically when you start up...I would simply upgrade though

2007-01-08 10:26:44 · answer #8 · answered by smm18951 2 · 0 0

what i did was that i erased all the programs that i didnt need and all the things in the recycle bin

2007-01-08 10:50:20 · answer #9 · answered by guerop3 1 · 0 0

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