laptop problems?

Question

i try to shut down my vaio laptop, but it just freezes at the final blue screen saying:"windows is shutting down"
it never turns off.
i have to unplug or let the battery run out.
i've noticed something else too. my ram doesnt seem to add up.
when you press ctrl alt and delete, the available ram and system cache should add up to my total, right?
my laptop has gotten a lot slower as well. i ran it through all of the standard clean up programs i.e. disk cleanup and disk defragmenter, but it is still very slow. the antivirus program doesnt seem to show anything either. what's going on?

Answer 1

if your computer freezes during shutdown or any other time and you can't shut it down normally, to shut your computer down without having to let the battery drain or do anything like that, just hold the power button down until it goes off. should take anywhere from 10 seconds to 30 seconds.

as for your ram, no it doesn't always add up to your total. i'm not sure why, I think it's because some of the ram is taken over for use only by the operating system. it should be close to your total but not exactly your total, maybe a couple of megabytes lower.

your computer may need a fresh install of whatever your operating system is running. if nothing else works, this is the path to take, making sure you backup any important files to a cd or some other device first.