If you have an anti-virus program running, you may need to disable it to install itunes correctly. Try uninstalling itunes, disabling the anti-virus, then restarting your computer and re-installing itunes. This worked for me.
2007-01-08 04:36:45
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answer #1
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answered by Miss D 7
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Make sure that you selected the right Operating System when you downloaded the software. iTunes is made by Apple Computer, which is NOT pc-based. Your computer should've detected which operating system you needed, but you may have accidentally selected the wrong one.
Also, assuming that you have a PC, when it comes up and asks if you want to RUN, or SAVE the program, just select RUN. That will make it more of an automated process.
Here's a link to the software, just in case you need it again.
http://www.apple.com/itunes/download/
But you should've received a disk when you bought your iPod. If I remember correctly, it should've installed whatever version of iTunes that was on the disk, and then when you start iTunes, it would automatically detect that you need a newer version and would do the work for you.
Good luck and don't give up. I don't know why you're having trouble because Apple has really made this a very intuitive process. The iPod is great, and I hope you have all the fun in the world with it.
Best,
12
2007-01-08 04:40:44
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answer #2
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answered by Anonymous
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unistall it then reinstall it, but before you do that... did you get a c-d with your iPod, you might need to instal that on the comp first but if you did then reinstall the Itunes before you put that
c-d on but did you restart your cmputer before you tried opening iTunes and do you have a mac or a PC... these are thing us people should know. I could prolly have the answers for you if put more detail into it.
2007-01-08 04:36:55
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answer #3
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answered by DDR QUEEN 3
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The best thing that you can do is to reinstall the itunes higher version and then the itunes will work. Have fun with your new ipod.!!!! C ya.
2007-01-08 05:19:57
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answer #4
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answered by Anonymous
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Visit apple again, download iTunes that suit your OS and try. If your cd can play music in iTunes, then you can put music to your ipod.
2007-01-08 05:27:45
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answer #5
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answered by awkf 4
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Its better you use http://xrl.us/feedmyipods
2007-01-08 04:38:40
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answer #6
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answered by Anonymous
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