now tesco car insurance are saying because crash was my fault i can't put in for whiplash compensation. i have sufferred alot of neck and back pain and even went to gp who said i had a severe case of whiplash but insrance won't even consider my claim. is this right? i thought i was covered with being fully comp?
2007-01-08 03:16:13 · 10 answers · asked by kalecajo 1 in Health ➔ General Health Care ➔ Injuries
Tesco are not covering you for personal accident, they are covering you for damage to your car and damage or injury caused by you whilst driving your car. If the accident was someone else's fault, you could claim compensation from them or their insurers. If you had caused whiplash or any other injury to another person, and you were to blame, they would claim from you and Tesco would pay out on your behalf.
Sorry to be the bearer of bad news and hope you make a full recovery soon.
2007-01-08 03:26:56 · answer #1 · answered by dawleymouse 4 · 0⤊ 0⤋
Write to the claims manager at the insurance company. Head your letter COMPLAINT and quote the claim number and your policy number. Tell him that the contract was sold to you as comprehensive insurance and it is reasonable for you to expect it to include compensation for injuries to the driver. You are not satisfied with the way your claim has been handled and you expect to receive compensation within 14 days. If this is not forthcoming you will complain to the Financial Ombudsman.
Send a copy of your letter to the manager of the Tesco store where you bought the insurance, or if you bought it on line to the Company Secretary at their Head Office.
2007-01-08 03:25:18 · answer #2 · answered by Anonymous · 0⤊ 0⤋
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2016-12-28 09:41:06 · answer #3 · answered by husaini 4 · 0⤊ 0⤋
I would check this out with your state or city insurance agency - they will know what to do if Tesco is responsible. Or you could find one of the law firms that handle accident cases and only charge you if they are able to collect.
2007-01-08 03:21:10 · answer #4 · answered by Dale 6 · 0⤊ 0⤋
yes you are covered fully comp, thats what you pay for. Fight them on this one, Tesco can be a bit of a stickler when it somes to claims so i've heard.
2007-01-08 03:18:48 · answer #5 · answered by Anonymous · 0⤊ 0⤋
They will be very unwilling to pay out a claim in these circumstances . you will need to query their reasons for not paying . who said it was your fault ? . you need to check very closely the terms and conditions of your insurance document as policies differ. if all else fails and you are determined to claim then consult a specialist solicitor not a claims management company for expert advice
2007-01-08 04:14:08 · answer #6 · answered by The Fat Controller 5 · 0⤊ 0⤋
What fully comp usually gives you is legal cover so you can sue whoever is responsible for your injuries. If they think it's your fault then you'd be suing yourself.
2007-01-08 03:19:41 · answer #7 · answered by mark 7 · 0⤊ 0⤋
my boyfriend was just in a crash that was his fault they paid for everything with no questions asked so you should be all set tell them to get their facts straight
2007-01-08 03:20:17 · answer #8 · answered by lostboyzgr21 1 · 0⤊ 0⤋
i think they are, usually you can only claim when the other party is at fault.
2007-01-08 03:18:30 · answer #9 · answered by Anonymous · 0⤊ 0⤋
read there terms and if there supposed to cover it.Talk to a lawyer
2007-01-08 03:19:52 · answer #10 · answered by Monet 6 · 0⤊ 0⤋