are all of there custmer service reps from india every time i call
and need help i always get some one that speeks little english
i dont have time to f*** around with someone i cant understand
anybody esle have the same problem?
2007-01-07 21:24:16 · 4 answers · asked by Anonymous in Computers & Internet ➔ Internet
I switched to cable bc i was fed up with at&t and cingular customer service
2007-01-07 21:28:00 · answer #1 · answered by Professor Mike 2 · 0⤊ 0⤋
Some sites allow you to request service from a U.S. based call center. Don't know about AT&T.
Sometimes if you flatter an Indian, it works. Often it backfires because they then assume you are stupid and both hear and answer accordingly.
If you chew them out, they often just hang up. Very thin skinned.
Sometimes I call right back and hope the next answerer will be better. There are some who are helpful.
I try to avoid the problem by not using suppliers whose call centers are obviously in India.
2007-01-08 05:33:31 · answer #2 · answered by kyq 2 · 0⤊ 0⤋
it seems when i call at night around 7:00 my time and i stay on hold for along time and every hard question other than what is your account info seems to be put on hold so they can discuss it with there super the problem isn't in India it is when you ask how are you doing trying to be nice and all you get is okay seems to be best answer for all there ?s
2007-01-08 05:39:14 · answer #3 · answered by THE WAR WRENCH 4 · 0⤊ 0⤋
nope.
i can help you out with your dsl service if you let me know what your issue is all about.
they have call centers within US too. switching may not be a solution. :p
2007-01-08 05:31:20 · answer #4 · answered by mae_ruth 2 · 0⤊ 0⤋