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my computer has been infected with v****, i cant run any program with the word v**** including anti v**** program. i cant even search for anti v**** on the internet. and i cant turn off my computer from the start button. can somebody plz help me to solve this problem...

2007-01-07 19:36:25 · 14 answers · asked by diane 2 in Computers & Internet Security

14 answers

Use both.

1. Scan for virus and remove (free online scan, no download) with BitDefender.
http://www.bitdefender.com/site/home/

2. Scan for trojans and spyware and remove (free online scan, no download) with Ewido.
http://www.ewido.net/en/

2007-01-07 19:56:47 · answer #1 · answered by Anonymous · 0 0

Hi there,

This is becoming a common occurence with the latest variants of malware infections. Unfortunately they are now doing things like locking down your task manager, registry editor, control panel, and stopping you from visiting anti-virus sites in order to remove the infections.

If possible, I would recommend you download the Free Trial of Prevx1. I have seen this program remove many infections like this, by scanning your computer and removing any infections free of charge.

2007-01-07 20:49:47 · answer #2 · answered by Secure Expert 5 · 0 0

Option 1) see if going to http://housecall.trendmicro.com works

Option 2) http://www.pcpitstop.com/antivirus/default.asp

If neither of the above work, you may need to have the hard drive removed from the computer, and hooked up to somebody elses' PC (with up to date anti-virus software) as a secondary slave HDD, and clean it up with anti-virus software that way.
If you do have to use this option, here's how to install it as a slave HDD: http://www.pcmech.com/show/harddrive/43/

2007-01-07 19:54:47 · answer #3 · answered by Anonymous · 1 0

Reboot your computer in safe mode and then carefully remove the virus files from the system. Reboot.

2007-01-07 19:40:24 · answer #4 · answered by greek_spam 4 · 1 0

Go to www.symantec.com and run a free computer search... then identify the virus through this and delete it accordingly.

2007-01-07 19:38:26 · answer #5 · answered by trusted_barra 2 · 1 0

Call a Computer analyst you need to re-write the entire hard drive

2007-01-07 19:38:33 · answer #6 · answered by Party _Boy 2 · 0 1

Go here free good virus scan and no need to type the word virus lol http://www.trendmicro.com/hc_intro/default.asp

2007-01-07 19:42:33 · answer #7 · answered by BANDIT69R 1 · 1 0

hmmm rename the antivirus program and something else and run it?

2007-01-07 19:38:25 · answer #8 · answered by Anonymous · 1 0

switch it off completly and start again in safe mode

2007-01-07 19:41:01 · answer #9 · answered by Comp Whiz 2 · 1 0

unplug the computer, then call for support

2007-01-07 19:38:20 · answer #10 · answered by upallnight 4 · 0 0

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