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I have taken a class on computers and worked in customer service but I dont know what other experience or training I would need. thanks for any help.

2007-01-07 02:09:43 · 6 answers · asked by youdontknowme 2 in Business & Finance Careers & Employment

6 answers

A course in business communications/writing could help you if you're not comfortable with drafting and designing concise, professional looking memos and documents.

As for software to learn, you're going to want to explore packages like: Microsoft Word (word processor), Microsoft Excel (spreadsheet), Microsoft Outlook (email).

If you don't have much experience and are concerned about demonstrating your proficiency to employers, you might consider a certification. For example, Microsoft offers the "Microsoft Office User Specialist" which would be perfect for a secretarial role. Basically, the certification tells employers that you know your stuff when it comes to Microsoft Office applications (e.g. Word, Excel, etc.) You can read about this certification here: http://www.microsoft.com/learning/mcp/officespecialist/requirements.mspx#office2003.

Studying for the certification exams is really as easy as picking up a book such as http://www.amazon.com/MOUS-Office-XP-Study-Guide/dp/0782141137, and working through it on your own time. It takes discipline and motivation, but if you're looking to advance your skills, it just might be a good idea for you.

Employers are going to want to know that you're:

- Capable of juggling multiple tasks at once while keeping your composure.
- Detail-oriented
- Able to type at least 30-50 WPM. However, the faster you type, the better off you will be.

Be sure to indicate these types of strengths on your resume or cover letter, and be ready to provide examples backing up your claims in an interview.

Good luck!

2007-01-07 02:18:43 · answer #1 · answered by jeff 1 · 0 0

type very fast
good customer service skills
know how you use office machines
know how to file and make photo copies, keep a calendar for your boss if necessary
dictaphone and tape transcribing are helpful
shorthand may be necessary
need to sound professional/dress well/work well with others, work independently, take initiative
know how to use word, excel, maybe power point
use of internet and outlook

2007-01-07 10:28:35 · answer #2 · answered by Debt Free! 5 · 0 0

You may have to know how to type a certain number of words per minute. Also knowing how to communicate well with others is important and is something they'll look for in the interview. Knowing how to organize is probably also another quality they might be looking for....good luck!

2007-01-07 10:18:52 · answer #3 · answered by Anonymous · 0 0

i got my first office job without any office experience.

now i can go from one office to the next and get hired because i have experience.

i love being a secretary, i get paid awesome and sit around and answer the phone all day!

2007-01-07 10:12:50 · answer #4 · answered by Coltsgal 5 · 0 0

typing and good interpersonal skills

2007-01-07 10:11:44 · answer #5 · answered by Anonymous · 0 0

smile at your boss

2007-01-07 10:38:11 · answer #6 · answered by Jomtien C 4 · 0 0

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