2007-01-06 10:45:24 · 8 answers · asked by rita g 4 in Computers & Internet ➔ Other - Computers
you've got a trojan download superantispyware and use it
2007-01-06 10:47:01 · answer #1 · answered by bsmith13421 6 · 0⤊ 0⤋
You need an antivirus and I would suggest some antispyware, sometimes it is an adware program that tells you you have a trojan and invites you to download some software to remove it that you don't need
For antivirus I would suggest avg from http://free.grisoft.com
Alternatives would be avast from http://www.avast.com or Avira Antivir from http://www.free-av.com
There is also a good free online scanner by kaspersky at http://www.kaspersky.com or trend micro at http://housecall.trendmicro.com/
You should only install one antivius application but the online scanners can be used with the others for a bit extra security
For antispyware
Spybot search and destroy http://www.safer-networking.com
Adaware http://www.lavasoft.de
A-squared http://www.emsisoft.com
Spywareblaster http://www.javacoolsoftware.com
windows dfender http://www.microsoft.com/athome/security/default.mspx
All free and I would suggest using all of them.
For cleaning PC and registry I would suggest ccleaner http://www.ccleaner.com Also go through add/remove programs and see if there is anything like toolbars or adbars that you can remove.
Also I would suggest turning off system restore before cleaning viruses/spyware as they can sometimes store themselves along with the system restore information. You can turn it back on once you know for sure your system is clean and set a new restore point
2007-01-06 11:46:27 · answer #2 · answered by Gordon B 7 · 0⤊ 0⤋
The most obvious answer is you must have caught a virus or trojain. Without being able to see the pop-up this may not be the case but to make sure:
Run a virus scan of your pc
If you need antivirus download:
AVG
or
Avast home edition
Both are free and can be found on this website
http://www.download.com
2007-01-06 10:47:28 · answer #3 · answered by Chεεrs [uk] 7 · 0⤊ 0⤋
You have a virus in your system. Run a virus scan and delete virus. Or get the name of virus, write it down. Go to search and type in that kind of virus. When search is complete delete it by using the right click. Then run another scan on your system. This should take care of your problem.
2007-01-06 10:50:27 · answer #4 · answered by George 4 · 0⤊ 0⤋
Hello,
DONT LISTEN WHAT OTHERS SAY....DO THIS
THere is an antivirus spyware program that i run on my linux server and windows advance server 2003.
THe website is www.webroot.com
If you rate my answer asa the best i can send you the serial number and activation detail through email.
Run that,sweep, quarantine the spyware,restart the computer.
~End of story
Last time a trojan hit me was roughly 2-3 years ago
2007-01-06 10:55:23 · answer #5 · answered by Anonymous · 0⤊ 1⤋
if its a virus or trojan you will need to get your anti-virus up todate and do a full scan
free online scan
www.housecall.trendmicro.com
if its spyware related
adaware se personal
www.lavasoft.com
get update, reboot and do a full scan
2007-01-06 11:26:41 · answer #6 · answered by great one 6 · 0⤊ 0⤋
you have trojan virus and it could be dangerous to have that on computer
download AVG anti virus,run Scan Computer and he will get rid of that trojan for you
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10596553.html?tag=lst-2-2
2007-01-06 10:52:21 · answer #7 · answered by goreuser 2 · 0⤊ 0⤋
download and run these.
http://www.lavasoft.com/ (ad-aware)
http://www.safer-networking.org/ (spybot s&d)
2007-01-07 00:46:15 · answer #8 · answered by Anonymous · 0⤊ 0⤋