I Cannot figure out the chemicals in my new spa. What does what exactly.?

Question

We just bought a new PDC Spa. At first it was wonderful, then the water began getting cloudy.(It's still cloudy) It smelled like something died in it. We keep adding the santi spa, and the clear spa. That took care of some of the smell but it just isnt right. The testing strips it came with say that the PH is high but where it should be. I think anyway.. HELP!!!! We would love to have the clear clean water we had when we bought it.. After only 3 weeks.. its out of control.. From everything that I have read you should only have to empty and refill 4 times a year. What am i doing wrong?

Answer 1

There is a fine balance that must be maintained in the water. If you add too much of any one chemical it will throw off the balance of the others. The smell sounds like decaying bacteria that need to be filtered from the water. I would recomend that instead of using the test strips you purchase a test kit with bottled (liquid) reagents, they are generally more accurate. You need to run the filter on the spa at least 1 hr. every day, 2 would be even better. You need to check the directions for the filter and see if there is any media that you need to add. Also, you can take a bottle of the water from your spa to your local pool store and have them do a full panel of tests so that they can tell you EXACTLY what needs to be done to restore it to crystal clarity.

Answer 2

call where you bought it or maybe MFG has a site. i had the same thing. i was over killing water with treatments. seems east to over do the chemicals. get a better test kit. start water all over. chemicals on top of chemicals make it worse. good luck