what happens when you dont recieve your item one ebay?

Question

what does ebay do when you report them. How long should you wait for your item to show up. If the person said the sent it but it never came is it just your loss

Answer 1

I had this happened before. I paid for the item, the person cashed the check and I never recieved my item, and ebay would not do anything about it, they said it wasn't there problem. After that, I never bought nothing on ebay because I couldn't trust ebay anymore. And I still won't.

Answer 2

I had this happen.

They wont do anything unless 30 days have passed. After that time, you can open a claim with paypal. They will help you get your money back after they investigate everything.

The seller that gouged me stopped trading on ebay so I never did get my money back but I did win the claim. If the seller has been around for a while and has a lot of feedback, they wont want to lose that. If you win a claim, paypal will deduct whatever you paid during the sellers next transaction.

I would try to negotiate with them before you leave negative feedback though. If you havent already tried to call them I would go that route. They should have a phone number on their user info page.

Good luck

Answer 3

did you insure the item? can the seller prove that he sent it? The seller should have a receipt from the post office. I always make sure I get receipt's and also delivery confirmation.

Answer 4

Sometimes a seller inserts a disclaimer , that if the item is lost in transit, it is you loss, and he is not responsible.. I don't know if that is legal, or not.

Answer 5

no longer something. you could document a criticism, yet no longer something occurs. you could request a chargeback, yet no longer something occurs. answer? do no longer handle eBay or PayPal. they are the two scammers, and are not regulated through the government.