when I turn on computer a block appears that reads ,(Smart Bridge Alert,motiveSB,exe entry point not found. the procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL
2007-01-05 18:47:52 · 7 answers · asked by jett glo 1 in Computers & Internet ➔ Other - Computers
This is an error to do with some "broadband helper" software your ISP has installed on your computer and is easy to fix:
To work around this error:
Navigate to the installation location for SmartBridge which should be something like:
\Program Files\your ISP Help\SmartBridge
Now find the file PSAPI.DLL and rename it to something like PSAPIOLD.DLL
Now reboot the computer.
The program will find the new PSAPI.DLL in the C:\Windows\System32 directory and function normally...
The psapi.dll file I have to rename might also be found in
the folder:
C:\Program Files\SBC Self Support Tool\SmartBridge
2007-01-05 18:54:41 · answer #1 · answered by Albertan 6 · 0⤊ 0⤋
Contact your ISP for removal instructions. Motive Smart Bridge is a garbage, useless program that is installed when using your service providers CD install disc. All it does is annoy and use up your computer's resources! It is NOT any kind of a virus or malware, however.
I have un-installed Motive Smart Bridge from every computer I have ever owned when an ISP has tried to sneak it onto my computer
2007-01-06 02:57:59 · answer #2 · answered by Anonymous · 0⤊ 0⤋
DLL files are start up files that run your computer in the Registry , sounds like you got a glitch, don't worry about it as long as it is not having any affect on the way your computer is running, Six, O ya, thats windows for ya.
2007-01-06 02:57:31 · answer #3 · answered by six 4 · 0⤊ 0⤋
run the following two menus of ccleaner
cleaner > Analyze > Run Cleaner
Issues > Scan For Issues > Fix Selected Issues
2007-01-06 03:00:18 · answer #4 · answered by Anonymous · 0⤊ 0⤋
It doesn't mean anything by default, basicly you have your computer set up to start a specific program on default, and that program messes up when it tries to run, it may have been because you tried to delete the program or something of the like.
2007-01-06 02:51:05 · answer #5 · answered by yelxeH 5 · 0⤊ 0⤋
when you turn on windows an array of programs begin starting up this is one of them that is corrupt.
go to run and type in ms configure
click on start up try to identify it and uncheck it this will prevent anything you don't need to turn on when windows open it will also speed up your set up. turn off ipod if you dont need it etc etc
2007-01-06 02:51:44 · answer #6 · answered by smillas 3 · 0⤊ 0⤋
you broke the internet!
2007-01-06 02:50:01 · answer #7 · answered by Anonymous · 1⤊ 3⤋