Had to uninstall Norton Security during the week, following a problem with the computer.
Reinserted Norton disc.
It loaded up ok, but would not activate.
Am just left with an egg timer and cant click on activate, although it seems to be working for mail.
Norton site was no help.
Any suggestions?
Have already uninstalled and installed a few times to try to correct problem.
Also, what free security is best to use while Norton is out of action?
Windows Defender?
2007-01-05 06:43:46 · 5 answers · asked by emeraldisle2222 5 in Computers & Internet ➔ Security
Pilgrim - yes it is running the scan before install.
2007-01-05 08:15:16 · update #1
ck - yes, is genuine copy.
It costs 25 euro for technical info from Norton.
Not willing to pay that.
Was never asked for the key number - which I have - during installation.
Was asked for it when I installed months ago.
The key number is on the back of the envelope that the disc came in.
2007-01-05 08:19:34 · update #2
lisa h - did install IE7 some time ago, but uninstalled as it wasn't very satisfactory.
2007-01-05 08:21:36 · update #3
1 willie 1 - did download Norton removal tool.
2007-01-05 13:02:42 · update #4
if u got a genuine copy of norton software and u had to reformat your pc for wotever reason then u need to phone symantec customer helpline number in back of the book and explaini wot happened and ask them to reset the activation code for you
2007-01-05 06:49:09 · answer #1 · answered by ck 2 · 0⤊ 0⤋
Have you also installed Internet Explorer 7 recently, the reason why I ask is that my husband had the same problem with Norton.
He ended up having to get help by BT taking over his laptop & uninstalling several programmes, then installing Mozilla Firefox.
A new pin number was then sent to his Norton & it eventually worked.
Apparently, IE7 is only in the testing stage & they told him to avoid intalling IE7 until it was fully functioning.
2007-01-05 14:56:35 · answer #2 · answered by Anonymous · 0⤊ 0⤋
So..
You can find a recent release of Norton Removal Tool here: http://bitly.com/1k4llFU
Try it out
Best of luck!
2014-07-24 03:57:25 · answer #3 · answered by ? 2 · 1⤊ 0⤋
is it running a scan before complete install ?
try avg free it is top. they are updating it soon though so will need to re-install again. hope this helps.
2007-01-05 14:59:40 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Did you download and use the norton removal tool?
\\\\\\\\\\\\\\\\\\\\\\\If not do it and should solve your problem.
Things get left behind when you uninstall norton.
Good luck
2007-01-05 17:11:26 · answer #5 · answered by 1willie1 3 · 1⤊ 0⤋