Ok computer experts, how can I find the cause of dam! popups and stop them?

Question

Hi guys, I have not had a problem with popups before but I think someone here has introduced something into my computer that is allowing them through. I have a firewall and virus protection and both are functioning, I also keep continually getting a message that I have a virus called win32clspring.FQ and no matter howmany times I deal with it the darn thing keeps popping up. Is there a way I can find out which files have the virus sitting in my computer so I can delete them? My virus check comes up clean. Thanks guys, Marty

Answer 1

First, get ad aware - a free download from:

http://www.lavasoftusa.com/software/adaware

make sure it is updated, and run a full scan

Make sure your virus software is up to date, otherwise it might be missing something. Press CTRL+ALT+DEL to bring up the task manager and switch to 'processes' --make a list of everything in the list and search for each thing online to find out what it is, some are necessary for the computer to run, some aren't malicious, but are taking up resources, and some are garbage programs that can cause popups, and can be security risks.

Search for win32clspring.fq and see if you can find a utility or procedure for wiping it out.

Answer 2

Superfunk suggested what I think you should do. Download, install, update, and run adaware personal and spy-bot, both are freeware. Then go into start, all programs, accessories, system tools, disk clean up and run it. then update and run your antivirus one more time. After that your system should be good. If not, look up a utility custom made for win32clspring.FQ, just search for the name and sift through the results. You could also try going to www.trendmicro.com and run their house call program in free tools. I use them for my company, and their web page antivirus scanner for friends and family that don't have one. This should help.

Answer 3

You might hav Pop Up Blocker off. Turn it back on on the tools menu in your Internet Browser.

Answer 4

Scan the PC with a standard antivirus. If you need one, please visit the following site and select a suitable free antivirus.
http://tinyurl.com/ymctqq
You can visit the following site , if you want a more effective antivirus . You have to pay for it!
http://tinyurl.com/ykzjyp
You also try to select and install a suitable spy ware from the following link to protect the Pc against spyware attacks.
http://tinyurl.com/ygvyzh

Answer 5

Here's a link to someone who had the same problem as you and the cure.

http://www.howtomendit.com/answers.php?id=9602

Answer 6

what anti virus do you have, also Have you updated your anti virus files with live-update, do this and get back to me

Answer 7

you need a popup blocker

Answer 8

*damn