I have a connection problem with Xbox 360 Live.?

Question

I am using Internet Connection Sharing with my computer and I have already connected to Xbox Live once. When I was trying to apply the update for the console, it lost the connection. Now I can't reconnect and when I test the connection, it always says that the IP Address test fails. I can not figure out why. I've gone to Microsoft and am waiting on an answer from them. In the mean time, I want to see if anyone can help me out. My email address is [e-mail]. If you need anymore information , I will be happy to tell you.

Answer 1

try reconnecting everything