i m having more than 1 yr experience of customer care.i am a commerce graduate and want to do postgraduation.what wud be better for me ragarding my fied.i want to make my carrier in inbound call centres
2007-01-05 02:29:35 · 5 answers · asked by sweetie 1 in Business & Finance ➔ Careers & Employment
Pl do good course in english spesking snd communication skills..Do some basic courses in Computers like MS office..Intially U can join some medium level BPO to gain expereince and then persue for good jobs..U need to have very good soft skills like Persevernece,flexiblity,Clarity, smartness, ..etc to gain command over client services at BPO
2007-01-05 04:25:25 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Working with BANK as 'Customer Care Executive' will be more interesting, than working with Call Centre. You may pursue Post Graduation or Company Secretary or Chartered account, what ever interest you the most, if you are career conscious.
Good Luck !!
2007-01-05 13:08:10 · answer #2 · answered by Anonymous · 0⤊ 0⤋
If your intention is to get into a call centre, why bother pursuing postgraduation? You might as well join a course to improve your spoken English (language normally used in call centres) and brush up your computer knowledge!
2007-01-05 17:43:54 · answer #3 · answered by Sami V 7 · 0⤊ 0⤋
Most call centres give their own exams(entrance) and train their own people with very direct strict training.
Look for their advertisements.
I do not believe there is Postgraduate degree or any such thing.
2007-01-05 16:26:52 · answer #4 · answered by minootoo 7 · 0⤊ 0⤋
Public adminstration
2007-01-05 11:13:21 · answer #5 · answered by suryanarayanan u 3 · 0⤊ 0⤋