i called many times to cancel my monthly plan but they kept saying that their department that handles this kind of stuff is either closed or having difficulties
it has been a week now and i don't want them keep charging me for something that i'm not going use anymore as i have a new plan with another phone company...
what can i do? should i write a letter to them and refuse to pay my phone bill if they sent me it?
2007-01-04 14:25:45 · 2 answers · asked by Rock 4 in Consumer Electronics ➔ Cell Phones & Plans
What Cell Phone company do you have? I would go to their store and talk to a representitive. If they are doing that then you really need to cancel and go to a different company. I would go to Verizon Wireless
2007-01-04 14:32:06 · answer #1 · answered by ? 2 · 0⤊ 0⤋
if your phone company customer service is that bad change companies & be done with them. then write a very worded letter to their headquarters explaining your dissatisfaction with the service.
2007-01-04 22:35:56 · answer #2 · answered by audrey_halley2004 4 · 0⤊ 0⤋