Help: ITIL Manager Certificate in IT Service Management!!!?

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Help: ITIL Manager Certificate in IT Service Management!!!?

Where I can find some support material to prepare for the ITIL Manager Cartificate? I have done the course and have the books etc. I am looking for sample questions, tests, tipps....anything that can help prepare for the exams!

2007-01-04 08:50:55 · 1 answers · asked by keka 2 in Business & Finance ➔ Other - Business & Finance

1 answers

There used to be a sample Foundation Exam on the ITIL web site. After 20 mins of scooting round the site, I'm already an ISO9000 Lead Assessor, I tried it and got 77% first time, pass rate was 76%. Most of the questions I got "wrong" were down to nomenclature rather than process and procedure so I would go for ISO9000:2000 Quality Management documentation and bibliography.

2007-01-04 08:56:00 · answer #1 · answered by Del Piero 10 7 · 0⤊ 0⤋