New-ish HP desktop. Neither the DVD-ROM, nor the HP CD WRITER will open. There is NO CD or DVD inside. I have tried the pinhole method, and it has the same result: light comes on, attempt to open, even slight movement. Still won't open... Any ideas?
2007-01-04 07:51:03 · 4 answers · asked by littlepurpledragon77 2 in Computers & Internet ➔ Hardware ➔ Desktops
ATAPI DVDROM 16X
CyberDrv CW088D CD-R/RW
2007-01-04 08:05:23 · update #1
I would contact HP and see if they have a solution, it may be a common issue with that model..............
2007-01-04 07:54:24 · answer #1 · answered by Anonymous · 0⤊ 0⤋
START> MY COMPUTER, and RIGHT click on the drive with your mouse. Select "Eject" from the drop down menu. If it ejects, check that the plastic front cover for your tower isn't loose or misaligned. It is also possible that the IDE cable (the flat gray one that connects the drives to the motherboard) is loose in it's motherboard socket. If both drives quit at the same time, look for something that is common to the pair of them.
2007-01-04 16:34:37 · answer #2 · answered by dogpoop 4 · 1⤊ 0⤋
when you boot up, does it show your cd roms drives inwindows explorer?
try this boot up ur system and while it is booting up press the buttons to open the draws see what happens.
you may have lock them through software some how
2007-01-04 16:23:00 · answer #3 · answered by Carling 7 · 1⤊ 0⤋
What is the make/manufacture ofyour dvd/rom drive?
If it is a MITSUMI, I have driver for it
2007-01-04 15:58:49 · answer #4 · answered by ? 3 · 1⤊ 0⤋