I have been using a particular company's telephone service, and a few mothns after using them, I have found out that I was receiving extra charges from them. When I contacted the company about the matter, they claim that they could not find any additional charges linked to my account, however my credit card showed a different story. This has gone on for several months, and within that time I have even changed the credit card associated with the account. After which I have still received additional charges. Last month I contacted the company again, and finally someone who is not associated with their "overseas" call centers was able to help me, and point out that some unauthorized user was using my account to pay for their services, which resulted in additional lines being payed for by me. After trying to have this situation cleared up for well over year, and getting absolutely no where with the help of the mentioned company, can I sue them for negligence?
2007-01-04 07:35:13 · 2 answers · asked by kingshaolin64 3 in Politics & Government ➔ Law & Ethics
Maybe, you should seek the advice of a lawyer in your area. Also, your credit card company should have and still may be able to help you out with this situation.
2007-01-04 07:57:45 · answer #1 · answered by www.lvtrafficticketguy.com 5 · 0⤊ 0⤋
Nope! you and your bank had the power to stop those charges, yet you let it go on for a year, who's being negligent here?
2007-01-04 15:39:46 · answer #2 · answered by whispergently0204 3 · 0⤊ 1⤋