Just like to get some ideas.. since some people are extremely rude.
2007-01-03 18:37:52 · 9 answers · asked by ferriss_starr 1 in Society & Culture ➔ Other - Society & Culture
If you feel you have been rudely handled by a customer service representative your next step would be to go to their manager or the manager of the store.
Before you do since I am out in the public I must also add.........think about the situation was there anything you did or said that could of caused a negative reaction from this person?
2007-01-03 18:44:31 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Unfortunately, complaining to their supervisor doesn't do anything, but letting your friends and family can help. Us consumers should stay away from those business that hire rude people. After my mom was disrecepted by a Bank of America associated many of my friends closed our accounts. We also cancel our contracts with Sprint for thier fu c k ed up service and no customer satisfaction. We all now who does bad companies are. Take a look at consumerist.com and see what others have to say.
2007-01-03 18:44:56 · answer #2 · answered by V 3 · 0⤊ 0⤋
I hang up ,call another representative and start all over. I don't think it is a good idea to yell or get upset, they (customer service rep) is not worth it. Also, if it is a bank or company that has your SS number and personal information, and you blow up at the rep, they may try to steal your identity. So just try another person....
Even if you talk to a supervisor the rep has all of your info and could still harm your credit.
2007-01-03 18:46:34 · answer #3 · answered by Maddie 3 · 0⤊ 0⤋
Depends how bad...
If it wasn't too too horrible, I'd probably just stand there in disbelief and glare at them, but afterwards wonder if they're just having a bad day (I know how stressful it can be working in customer service).
If it was really bad, I'd either leave (so they lost my business) or complain to their supervisior that their behaviour was unacceptable.
2007-01-03 18:55:45 · answer #4 · answered by Tracey May 2 · 1⤊ 0⤋
Well geez you report them. Go to their superiors. If it is in a call center ask for their name and or employee id number and asked to be transferred to a supervisor.
2007-01-03 18:42:37 · answer #5 · answered by Anonymous · 1⤊ 0⤋
well i think tat if u r treated badly u should make a complaint to the company.
2007-01-03 18:41:09 · answer #6 · answered by arpit_rockz 1 · 1⤊ 0⤋
i always get theyr name before i speak to them, if theyr being rude you can ask to speak to theyr supervisor, if they put you on hold call back,let the supervisor know that so and so is very unproffesional,
2007-01-03 18:49:17 · answer #7 · answered by el chavo 4 · 0⤊ 0⤋
i will just give dem a big bright smile and be sooo friendly that they cant be nasty back to me .. most of the time their mood just change and i was served better.. really
2007-01-03 18:41:10 · answer #8 · answered by Anonymous · 1⤊ 0⤋
Forgive them and bless them. Bless those who curse you. It's perfect, and it's the word of God.
2007-01-03 18:42:50 · answer #9 · answered by selah 2 · 0⤊ 0⤋