Ping times SUCK, any way I can fix my connection or is it up to the ISP?

Question

--- www.yahoo-ht2.akadns.net ping statistics ---
50 packets transmitted, 45 packets received, 10% packet loss
round-trip min/avg/max/stddev = 716.305/883.014/2304.642/327.373 ms

It's a Satellite WIFI that I'm using and my downloads fall down to 3 KB/sec when it's supposed to be about 1 MB/sec.
Pages stay at Loading for awhile and sometimes load somewhat quickly.

Thanks.

Answer 1

Probably not a whole lot you can do about it.
Latency with satellite is to be expected, certainly not the type of connection for doing online games like Quake or Half-life.
Luckily, I've broken my online gaming addiction. ;-)

Check your signal strength at the sat. modem.
Weather can affect your signal strength. If trees have grown into the way or the dish has moved out of alignment this could cause a problem. If it's intermittent I'd say check the sky for clouds or rain.
You could always check with your provider's Tech Support to see if anything else may be involved.
My best signal strength is around 70 on a 1-100 scale, which I think is kinda sucky. A larger dish would probably make that better.
Heres a sample ping result I get, and it's pretty clear sky right now.

31 packets transmitted, 30 received, 3% packet loss, time 41128ms
rtt min/avg/max/mdev = 672.712/830.351/1102.883/116.849 ms, pipe 2

Oh yeah... and I'm using a wireless connection between my network and the remote sat. mount location. It was wired but 300 ft of Cat5 running outside has taken a beating and was only meant to be temporary anyway. So wanna start a gaming clan... we can call it Suckmyping.

Answer 2

If you are using a satellite to access the internet ping time will always suck. The ping time is how long it takes a packet to make it to the site you are pinging and back to your computer. The reason satellite ping times are slow is because of the distance that must be traveled by the signal.

Answer 3

Ping depends on where you are pinging to. Local will be faster, farther away will be slower. Also, you do not mention what ISP speed you have purchased, or if you are trying to ping over wireless (which will always be worse...)

Answer 4

The rest of the answers above are correct. I might add you mentioned WiFi. That in itself can contribute to signal loss. You might want to try hardwiring (Ethernet) to see how much it is affecting you. If that is part of the problem, there are ways to strengthen the signal, either with newer equipment or better antennas on the router/cards.

-Dio

Answer 5

Packet loss is not acceptable.
Possible causes could be anything from a
TCP/IP corruption ( very low chance )
Bad/Corrupt firmware on your WIFI defice from teh ISP
or it could be in the ISP's network ( which is the most likely case )

I would call them and if you get someone who doesnt sound like they know whats up or they try and blow you off, call back and get someone else.

Answer 6

clean your temp space and your cahce and cookies. don't have anything else running in the background. or just buy more memory. or a new pc. seriously, new ones have better band width and all.