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if your asking me how do i have internet access, im at my friends house! :)

2007-01-03 09:47:38 · 2 answers · asked by Anonymous in Computers & Internet Internet

2 answers

Log on to your internet provider's website from your friend's house and locate their technical support department information. There should be a phone number to use to call and speak with an operator.

They will ask several personal questions about the owner of the account, their secret word or phrase, their address, home phone number, etc. They may require that you call them from your registered home phone number.

If you have a copy of the bill from your high-speed service, you can also read them off the account number on the bill so they are sure you are who you say you are.

They can then tell you what the username is for the account (if you do not know that) and then will reset the password to one they choose (or you can choose sometimes) and you will then need to try and connect and confirm to the technician that you are back up and running.

2007-01-03 09:54:09 · answer #1 · answered by SteveN 7 · 0 0

call your provider. they might have to re-set it but they should still get it resolved.

2007-01-03 17:55:59 · answer #2 · answered by KJC 7 · 0 0

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