Here is the full scoop. Bought a helicopter from egrandbuy.com. This was for my child for christmas. It never worked. I called the number on the website, faxed a letter to the fax number and left 15 messages for someone to call me. NO one ever did. On my 16th call I got a guy who could hardly speak English who told me to try several things and if they did not work to call him back on 1-02-2007. Well of course nothing worked. I have tried to call the number again since 1/2/2007. I now get a message that the memory on the voice mail is full. I have spent at least $35.00 on phone calls. I have been to 3 hobby shops to try and figure out what is wrong with helicopter. This has cost at least a tank of gas. If anyone has any suggestions they will be appreciated. The worse part is Yahoo Shopping had superior reviews for the customer...Please help....if not I am out at least $300.....1 more thing about the number...it rings then pauses and starts another distant ring ...like a transfer.
2007-01-03 06:57:10 · 6 answers · asked by hbw2000 1 in Politics & Government ➔ Law & Ethics
contact consumer afairs or what ever its called in the USA.
Contact NBC, CBS, ABC, you state office, thats why you vote to beatch to them and get stuff done
Cancell the transaction with your credit card, once thats done send it back C.O.D.
2007-01-03 07:06:53 · answer #1 · answered by ? 3 · 0⤊ 0⤋
Look them up on http://www.bbb.org (Better Business Bureau) and file a complaint. Also, they may be under another name, so search the internet for info on them.
Yahoo Shopping may also have a dispute resolution office. Contact Yahoo.
2007-01-03 15:00:55 · answer #2 · answered by Phoenix, Wise Guru 7 · 0⤊ 0⤋
Have you contacted your credit card company? They may be able to help you recover your money. Also, you should do what you're doing now - post messages warning other consumers not to by from that website. Good luck.
2007-01-03 15:01:30 · answer #3 · answered by fdm215 7 · 0⤊ 0⤋
Sorry that happened to you. The only thing you can do is write a bad review. Caveat Emptor... let the buyer beware.
2007-01-03 15:00:51 · answer #4 · answered by abgroove 2 · 0⤊ 0⤋
When you ordered this producy on-line did they not have a comment, question, feedback ect. button for you to respond to? try going back to this page as if ordering and look for signs to e-mail them. Good luck.
2007-01-03 15:04:24 · answer #5 · answered by blue2blnde 4 · 0⤊ 0⤋
better business bureau
2007-01-03 15:04:30 · answer #6 · answered by shanayie 2 · 0⤊ 0⤋