I have a New Look store card, which is a G.E money account, and over the last few months this account has been passed onto a debt collection agency due to arrears.I am aware that banks can charge no more than a ten pounds fee for copies of my statements over the last six years, but does this apply to the debt collection comany who are dealing with my account,or can they charge me 36 quid, which is what they have asked for to send me statements so i can add up unlawful charges on my account? I hope someone understands me!!
2007-01-03 02:44:57 · 5 answers · asked by Anonymous in Business & Finance ➔ Other - Business & Finance
http://www.moneysavingexpert.com has a step by step free guide to getting details of your charges for free and how to reclaim them. They also have letter templates - it is free and very good, I have used them myself.
2007-01-03 03:30:36 · answer #1 · answered by moijesuisunepommedeterre 2 · 0⤊ 0⤋
The Banking Ombudsman has ruled that banks are allowed to recover the costs of processing bounced cheques, unauthorised overdrafts, etc, but they are not allowed to make a profit from these charges. Similarly the banks are allowed to charge a reasonable fee for duplicate statements.
Store cards and debt collectors are a different story, and they can do whatever they want. For these reasons there are some good rules of thumb that have been developed to leave you in a good position if things go badly wrong:
Always be polite
Always nip things in the bud and act as soon as things look bad
Always keep receipts, statements, and other correspondence.
Good luck.
2007-01-03 10:52:58 · answer #2 · answered by Anonymous · 1⤊ 1⤋
Write to the debt collecting company and say that you dispute the amount they are claiming and that you will not pay until they can provide evidence that this is the amount you owe. Tell them that you require written notice of any Court proceedings they plan to take and that you are only prepared to communicate with them in writing. If a debt collector comes to your door, ask to see his court warrant. If he doesn't produce one, remind him that he is committing a criminal offence and that you are prepared to call the police.
2007-01-03 10:51:43 · answer #3 · answered by Anonymous · 2⤊ 0⤋
http://www.consumeractiongroup.co.uk/
Im not sure about store cards but check out this site....it may have some useful info...good luck
2007-01-03 10:47:46 · answer #4 · answered by Nemo 3 · 0⤊ 0⤋
declare yourself bankrupt and they wont get a penny.. :)
2007-01-03 10:48:09 · answer #5 · answered by Anonymous · 0⤊ 1⤋