2007-01-02 23:40:44 · 7 answers · asked by stetown 1 in Education & Reference ➔ Standards & Testing
The ITIL (IT Infrastructure Library) consists of 6 sets: Service Support; Service Delivery; Planning to Implement Service Management; ICT Infrastructure Management; Applications Management; The Business Perspective. Within these a variable number of very specific disciplies are described.
Although the UK Government actually created ITIL via the CCTA, it is rapidly being adopted across the world as the standard for best practice in the provision of IT Service. Although ITIL covers a number of areas, its main focus is certainly on IT Service Management (ITSM).
IT Service Management (ITSM) itself is generally divided into two main areas, Service Support and Service Delivery. Together, these two areas consist of 10 disciplines that are responsible for the provision and management of effective IT services.
2007-01-02 23:43:06 · answer #1 · answered by Anonymous · 0⤊ 0⤋
ITIL stands for Information Technology Infrastructure Library.ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. If you want more information visit below site.
2014-05-06 00:52:05 · answer #2 · answered by ? 2 · 0⤊ 0⤋
The Information Technology Infrastructure Library (ITIL) ,it is use for employes to improve the quality of information technology (IT) services. Often the two approaches, although distinctly different but with a common focus on customer satisfaction at their core, are used independently of each other.Misp provide effort able courses with certificate which is globally recognized.Furthure information visit this site. http://misptraining.com/product/itil/
2014-02-20 16:23:09 · answer #3 · answered by ? 2 · 0⤊ 0⤋
ITIL Stands for Information Technology Infrastructure Library. ITIL is widely adopted approach to IT service management. It provdes framework for Planning , delivering and supporting IT services.Candidates will be rewarded ITIL PIN after completion of ITIL Examination.
website : http://www.invensislearning.com
2014-03-24 00:12:25 · answer #4 · answered by Nandakishore D 2 · 0⤊ 0⤋
In what context?
Information Technology Infrastructure Library
Information Technologies India Ltd.
2007-01-02 23:42:32 · answer #5 · answered by cuddles_gb 6 · 0⤊ 0⤋