using xp and a kyocera printer im not much of a teccy but even the guys in IT cant understand why. It prints all the documents from the last day, i have shut down correctly, cleared the cache, done everything possible any ideas? would be gratefull thanks
2007-01-02 23:30:40 · 4 answers · asked by flikapotamus 5 in Computers & Internet ➔ Hardware ➔ Printers
Un plug the power supply for several minutes to clear the printer memory
2007-01-02 23:35:42 · answer #1 · answered by Roadman 6 · 0⤊ 0⤋
It's still in the printer's memory. Killing the power completely for a while will let the memory dissipate. Bright, your IT guys aren't they?
2007-01-03 11:43:51 · answer #2 · answered by champer 7 · 0⤊ 0⤋
remove the power cord to clean start your printer. hopefully leaving it completely switched off for some time might well clear the memory and allow you a fresh start.
I.T. must have tried it tho!!!
2007-01-03 07:39:59 · answer #3 · answered by Anonymous · 0⤊ 0⤋
I don't know, so does that qualify me for a job at your place of work as an IT person....lol
2007-01-06 07:07:26 · answer #4 · answered by dontknowthatswhyimasking 1 · 0⤊ 0⤋