need help with emergency ballast!!!?

Question

I hooked up an emergency ballast and I think that I fried it. I hooked up the red and white connector on the one side and then hooked up the two brown to one another on the other side and it sparked. I did read the table on that part, but it stated it needed to be closed. Does that mean that it needs not to be hooked together? Is there any way to repair the one I just fried?

I did replace it. On these types of ballasts, they have two plastic connectors on each end, they are supposed to be connected, or at least the red and white on one side must or it doesn't work at all. I have replaced them before and hooked both sides up. But this time I hooked up the red and white together like I am supposed to, but then when I hooked the two brown connectors that are made at the factory to go together, they sparked and the ballast only works when there is no power to it. I unhooked the tow brown and it still doesn't work right.

No for real this ballast in not an ordinary ballast. It has two wires on each end that are supposed to go together. They have special plastic connectors that fit together. Both of the ones I have taken apart have them connected and so I connected them both back up. The first one I did has worked just fine and now this one is not working right

Answer 1

I am guessing here, but a/c current is applied, right? If so red would be hot, white would be neutral, and if the 2 brown wires are indicated as closed they should be connected

Answer 2

You fried it. Ballasts never have wires that get hooked together, they all have their own place, some universal ballasts will instruct you to "cap off" or not to use certain leads

Answer 3

Did you replace it or are you newly wiring it in?
You should never have to tie wires together on a ballast. Each wire will have its own connection