Laptop won't fully start up?

Question

I recently installed Photoshop onto my hp latop, and it seemed to take, but a day later a blue screen flashed, and it shut off. Since then, I've been unable to fully start my laptop. When it boots up, it won't start up Windows.
I think it might be the battery, and if this helps, I usually have the AC plug in it. It almost never runs off of the battery alone.

Answer 1

Try unplugging the battery and the power cord, then holdingthe power button in for a minute. This is called 'flea power' and my drain any memory that's stuck in the machine and getting in the way of a proper boot. Plug it back in and test. Should that not work...

Try rebooting to safe mode. Tap f8 when you start the computer and it should show the advanced option menu.

Press enter after highlighting safe mode, then enter on the next screen.

Choose any username.

Click start, all programs, accessories, system tools and system restore. Try going back to yesterday or the last day it worked fine.

If safe mode won't boot, try the same steps except safe mode with command prompt instead.

It will not show a start button but it will instead show a command prompt (black box we can type in). In that box, type c:\windows\system32\restore\rstrui.exe

Bring it back to the day it last worked.

Hope this helps.

Answer 2

If it flashed the Blue Screen of Death, then it must have an internal error. Did you buy a fully legit copy of Photoshop? What version was it? Try to start in Safe Mode by: Start your laptop. Then press F8 repeatedly, and you should see a menu. Select Safe Mode. Try to uninstall Photoshop. Then reboot back into Windows. Can you go in?

Good Luck!

Answer 3

If you can reboot, do a safe mode reboot and remove that photoshop software. Once removed check your resources as far as memory and storage space.

To do a safe reboot, at the initial screen hit F8 and go into a safe mode to remove the software

Answer 4

It is the software that you installed, caused some conflict....
Boot to Safe Mode, restart windows, press F8 to logon to safe mode and then restore your system(system restore) to a date when the system was working absolutely fine.

You can also try Last known good configuration, one of the options on F8 screen...

Answer 5

I doubt it was caused by Photoshop. I highly recommend you to use your recovery disks to REPAIR Windows, be aware that you can easily erase everything in your hard drive of you don´t know what ur doing. Again, look for your recovery disks and use the REPAIR function, u won´t lose your info. If it does not work, use the same disks and recover everything, losing your info. Good luck!

Answer 6

I had the same problem, Delete the plug-in's for Photoshop then re-install them.

John
A+ Certified

Answer 7

try commencing the macBook in secure mode. To get entry to secure mode. be sure your Mac grew to become off. Press the potential button. in the present day when you hear the startup tone, carry the Shift key. The Shift key ought to be held as quickly as obtainable after the startup tone, yet no longer in the previous the tone. launch the Shift key once you notice the grey Apple icon and the form indicator (sounds like a spinning kit). to go away secure Mode, restart the MacBook

Answer 8

two options to tray;

start it up in safe mode and remove photoshop


if not, try getting a boot disk and run chkdsk on the C:\

Answer 9

If that was a pirated version of Photoshop, I'd say it came with a virus.