English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

I just bought a HP 7310 all in one printer. I loaded the enclosed software and followed all of the enclosed instructions, but the printer won't print. I unistalled and reinstalled the software sseveral times, all to no avail. It still doesn't work.
I tried a test to prove that the printer is communicating with the Mac. I pressed the scan button on the printer and the scan DOES appear on the PC. So I know they're talking to each other. But it doesn't want to print anything. There is a "start job and stop job" feature on the Mac, which can be accessed, but that window isn't always available, why I don't know. When I do see it, I always press "start job" but it doesn't seem to help. The printer still won't start.

So here I sit with a brand new printer that won't print. Please note, I'm a complete novice, so any answer will have to lead me by hand as to how to resolve this problem.

Thanks for all your time and thoughts.

2007-01-01 16:40:54 · 3 answers · asked by ryyte1 1 in Computers & Internet Hardware Printers

3 answers

check out apple mac web site,, support, they will guide you through your problem thats what they're there for... and the best to ask or got to hp.com and check out their support

2007-01-01 16:47:14 · answer #1 · answered by Carling 7 · 0 0

Apple is mac yet ok any way Apple is great because they're equipped extremely nicely and characteristic had strong success with them, yet i also like HP(Compaq) same organization and Dell for the non MAC OS X operating device they're more most cost effective in fee than a Apple yet that usually isn't the perfect component. Sony not strong undesirable undesirable experince with those adult men and had a demanding time with acer one which Blue screened and then went to commerce in for HP.

2016-12-01 10:22:27 · answer #2 · answered by ? 4 · 0 0

Adding a Printer to your Printer list
http://docs.info.apple.com/article.html?artnum=106707

Troubleshooting Printing Issues in Mac OS X
http://docs.info.apple.com/article.html?artnum=106714

2007-01-01 18:36:11 · answer #3 · answered by Elbert 7 · 0 0

fedest.com, questions and answers