2007-01-01 12:29:44 · 6 answers · asked by david M 1 in Home & Garden ➔ Maintenance & Repairs
this is a model 790.7863, the burners will only stay on for about 15 sec then go out, This stove is brand new, Sears says its a problem due to incorrect installation. How difficult is it to install just hook up the gas line and plug in, what does that have to do with the burners not staying lite.
2007-01-01 12:33:37 · update #1
Do you have propane or natural gas?
Just to contradict the other answers here.
There are no thermocouples on stove top burners.
All cook stoves come Natural Gas ready… they have to be converted to propane if that is the case.
I’ve seen insulation and pipe dope in gas lines restrict flow after several minutes of running, so make sure you didn’t get something foreign in the gas line.
Oh yeah, the crumpled foil trick may save a service call, but it can also generate a call to fire and rescue.
Add more detail about the gas line and type of gas you have.
2007-01-01 12:56:48 · answer #1 · answered by lpgnh3 4 · 0⤊ 0⤋
This is the typical bait and switch maneuver. Purchase a service warranty and your guaranteed to receive a quality, incident free, fully functioning unit. Deny the service agreement and the nominally priced installation charge and you're given a problem unit which has probably all ready been around the block. You should see some of the warehouses where the workers poorly handle the new merchandise and the material is damaged, certainly the protective cartons. You probably were given one of these units. Now, you have to hire their overpriced service technicians and the company will charge you enough to recoup the cost of the service agreement and then some.
The extra charges (service agreement, service call, maintenance, shipping, installation) are all designed to inflate the initial cost which initially attracted you in the first place. You'd be better off buying a higher priced unit which would guarantee the quality and prevent the need for additional charges.
You need to press your case with Sears and insist they stand behind their product. I would guess they have a traceable record of this absurd installation story. There has to be at the very least a warranty which is enforceable. Don't let them by any means back out on their responsibility. Good Luck!
2007-01-01 21:05:41 · answer #2 · answered by M.C. 4 · 0⤊ 0⤋
This may be a stretch, but we had a similar situation with our gas stove. The problem with ours was that the regulating stem of the burners was adjusted to be a little too short, and pushing the knob in while lighting wouldn't make the burner stay on. Try putting a small amount of crumpled tinfoil in the stove knob, which has the effect of lengthening the shaft. This may work for you as it did for us, and save you an expensive service call. Good luck and Happy New Year.
2007-01-01 20:42:39 · answer #3 · answered by Joseph J 2 · 0⤊ 0⤋
Get access to the pilot. Take the burner(s) out? Follow the pilot gas line to a possible adjustment screw. Adjust to allow a little bit more gas to pass through. Or, turn off the gas to the stove, completely, and clean the lines.
I watched a little when this was done on my stove by a stove repair person (other probs., too). I don't recall what he used to clean the line. If you use a solvent, be sure you know what you're doing.
2007-01-01 20:57:46 · answer #4 · answered by Lionel 1 · 0⤊ 0⤋
thermocouple is bad or has been bumped away from flame. It is a safety device to keep your house from exploding if the flame goes out and the gas stays on.
2007-01-01 20:33:30 · answer #5 · answered by T C 6 · 0⤊ 0⤋
Maybe it's a propane stove.
2007-01-01 20:43:14 · answer #6 · answered by denbobway 4 · 0⤊ 0⤋