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ADSL Broadband, modem works fine and connects, i have a router now and it wont even handshake with the ADSL. all connection settings correct and router tested and working.
thanks!

2007-01-01 09:12:16 · 5 answers · asked by peppypop 2 in Computers & Internet Other - Computers

sorry, i should have made it clear, the router also contains a modem, its an ADSL modem/router all in one box. belkin to be precise. the old(working) modem is now redundant

2007-01-01 09:21:45 · update #1

5 answers

Yes,

Many providers us MAC address authentication to their network, allowing only MAC addresses they know about to access their network, regardless of you being legit or not.

Call your ISP to find out the spec's

Tom

Yeppers, this is exactly what is going on. You have to register the MAC address. Then, they are going to give you the speal that they do not support it, it might now work, yada, yada, yada. In other words, they are going to hang you out to dry. Now, everything that can possibly go wrong in your life is the result of you purchasing this modem, not from them :) If your toast burn, the shower is cold, and the planets don't align, it is your own fault. Does that sound a bit synical? Just wait.

Tom

2007-01-01 09:14:57 · answer #1 · answered by Cafetom 4 · 2 0

A number of things could be happening.

Are you pluggong the modem into the WAN port on your router or just a eithernet port.

Do you have DSL or cable? you have to set the router for the correct Internet connection typ. Like PPPOE or Dynamic IP. If you have DSL its most likely PPPOE and you need to put your username and password into the router.

Are you shore its a router and not a switch or hub?

2007-01-01 17:17:07 · answer #2 · answered by Taba 7 · 0 1

You may need to provide your router's mac address to the service provider. That is common for DSL and somewhat common for cable internet ISPs.

2007-01-01 17:16:28 · answer #3 · answered by Anonymous · 0 0

No from what i am aware there is not.
But you need to check with your ISP that they support that make and model of router as some routers will not be able to connect to the ISP's network. I do not know why this happens but i am aware that it does.

2007-01-01 17:15:02 · answer #4 · answered by Adam Tuffin 2 · 0 1

You are only using one modem.
If the router is for cable/DSL then it should connect. You may have to call the maker to ask them how to do it.

2007-01-01 17:14:49 · answer #5 · answered by Anonymous · 1 0

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