I located a file that is called sufbtchf.exe and sufbtchf.tpl and I think that they are viruses or spyware because I get the warning messages from windows that they are trying to access the internet.
But when I locate the file and right click to delete, it tells me that access is denied....
How do I get around that?
My spyware and virusware programs are not locating this file and deleting it so I want to know how to do it manually.
2007-01-01 06:06:33 · 11 answers · asked by rabble rouser 6 in Computers & Internet ➔ Security
Go here and download and scan it is a 30 day trail but it works.The virus you have has over rode your anti virus programs.This will remove it i promise
2007-01-01 06:46:01 · answer #1 · answered by tr2thhrt 5 · 2⤊ 0⤋
Maybe try signing in as the administrator, and delete it.
Most antivirus and spyware programs will find the culprit files and delete them for you. If it's not being found by those programs as malicious, at least you know it's not THAT bad.
And lots of programs access the internet -- in case you weren't aware.
There's no mention of either of those files, if you Google them. Are you sure you spelled them correctly? Usually when you find something suspicious, you can search it on Google to find info on it.
2007-01-01 06:16:15 · answer #2 · answered by Paul 7 · 1⤊ 0⤋
You need to run your AVG from grisoft.com in Safe Mode. You get there by continually tapping F8 while booting up. If you see the Windows flag you have gone too far. Reboot again and do the F8 till you see the black and white DOS screen. Choose Safe Mode.
Then lay mouse over generic icons till you find AVG and scan from there. Hope this works for you.
2007-01-01 06:11:52 · answer #3 · answered by Marissa 6 · 0⤊ 0⤋
Go to this site, download the free version of Avenger, install it, run updates....than run a full scan, it should find the virus and delete it
http://free.grisoft.com/doc/1
2007-01-01 06:08:15 · answer #4 · answered by Crystaline 3 · 0⤊ 0⤋
i had this problem with my old computer and I had Norten then I bought McAfee and I didn't have a virus but it was malware and or spyware and it was comp. messing up my computer...the programs detected it but were unable to remove it-McAfee though did give me instructions on how to remove it-anyway I ended up having to totally reformat my computer to remove it...it just depends exactly where the problem is and what type it is...Hope this helped...
2007-01-01 06:19:05 · answer #5 · answered by pretties75 2 · 0⤊ 0⤋
Can you nail it in safe mode? Run a search for those files on your C drive and delete them. Good luck!
2007-01-01 06:10:18 · answer #6 · answered by robert257a 3 · 0⤊ 0⤋
try this lot . that file maybe a trojan . and there maybe malware on da pc as well. so give this software a run . to check out your pc
AD-aware - personal
avg antispyware
spybot search and destory
anitspyware blocker
A-squared
spyware doctor
xoftspy
happy new year
2007-01-01 06:10:37 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Go to this web site. I've used it for "years" and allow it to scan your PC. If that is a virus it will take care of it OR tell you how.
http://www.trendmicro.com/hc_intro/default.asp
2007-01-01 06:11:48 · answer #8 · answered by MDTBA 3 · 0⤊ 0⤋
well go to safe mode and delete it..
do keep one antivirus too. good one can be found for free from www.avast.com.. incase u cant remove from safe mode. when u install avast antivirus update and schedule one boot time scan it will remove it
happy new year
2007-01-01 06:09:26 · answer #9 · answered by Neo 5 · 0⤊ 0⤋
i dont think you can. the virus is there for a while i would change all your passwords
2007-01-01 06:08:17 · answer #10 · answered by Anonymous · 0⤊ 0⤋