Right I had the Zlob trojan on my desktop two days ago. I did not know this at the time. I just kept seeing pop ups saying I had a trojan and then being taken to a weird site selling anti virus. I did not trust it. So I went to Mcafee and installed their security centre. Scans were all clear. It seemed to go away. Then next tiome I log on ...computer running very slow. Ifigure its Mcafee...as it takes loads of memory up. So I go and start uninstalling bits...like thevirus protwection. The pop ups come back. Internet explorer starts not to work. I panic. I start a sysytem restore. I log back on. ****....now I cannot even acess the control panel....
This message comes up:
C:Windows/system32\rundill32.exe
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
I went into safe mode, clicked off system restore, run Spyhunter, removed the trojan,....but as I cannot turn system restore back on in safe mode.....
2006-12-31 22:15:16 · 4 answers · asked by Blue_Bell 1 in Computers & Internet ➔ Other - Computers
In normal mode...I cannot acess anything in the control panel...at all...that stupid message comes up. I cannot even use ...spyhunter...!
Help what do I do!!!! How do I get acess permission again. In safe mode...I can do everything....access control panel, internet acess..etc...but not in normal mode.? WHy?
In safe mode....I looked at the account users and I have full permission to use the control panel...but this does not seem to occur in normal mode,....why>?
2006-12-31 22:18:51 · update #1
Also....are my credit details safe? Yesterday...I thought cos I was in safe mode....it was ok to pay for spyhunter over the net...it was a secure site...will my credit card details be ok....or should I ring the bank?
2006-12-31 22:20:20 · update #2
No when in normal mode I CANNOT acess the internet. I am on my laptop at the moment...hence I can ask this question on yahoo answers. In safe mode...too I can acess the internet....but not in normal mode.
2006-12-31 22:28:10 · update #3
How do I format?
2006-12-31 22:32:34 · update #4
safe mode download AVG. scan PC, restart it and try
2006-12-31 22:22:04 · answer #1 · answered by yiannis the greek 4 · 0⤊ 0⤋
Same problem with bullguard - and I tried to reboot big mistake - it will not reboot or give me a restore option - anyone know how to get the system to restore to a previous point in time before the update on start up? It is a hoax that just forces the anti virus to quarantine pretty much every file if you leave the computer running. Whatever you do not shut down your computer, I did and now it is completey screwed unless I can restore it to a previous point in time from this morning. Can't belive bullguard and bitdefender are hit by this. Kapersky seems to be ok as this is what is running on the lap top I am using now. OK update - I got back in using system restore but alot of the programs have problems - including the fact that there is no sound. I have asked bullguard to pay for an engineer to come and sort my computer out as I do not really want to sit here installing and uninstalling programs. Their customer service was not helpful and seemed grumpy when I told them what I thought. I will take it up with them in the future.
2016-05-23 02:28:20 · answer #2 · answered by Anonymous · 0⤊ 0⤋
if you know the path to the location of the culprit - restart in safemode comand prompt, change directory to the path you have but dont type the filename yet.
when your prompt matches the right path type 'del [filename]'
if it says its hidden or can't then type 'del /ah [filename]'
get a program called hi-jack this after you restart and after the scan look at the entries very carefully for culprits, as there are things listed that you put and/or want there. but hijack this can remove the browser problems and lockouts and homepage changes.
2006-12-31 22:24:08 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Since you seem to be able to still access the internet, go to http://www.pandasoftware.com/ and let it do the free online scan of your pc. It will remove trojans and viruses.
Also visit majorgeeks.com and ask your question to the experts if you're still having trouble.
2006-12-31 22:24:36 · answer #4 · answered by Guru Nana 2 · 0⤊ 0⤋
I suggest you to use the Avast Anti Virus and the Avast Virus Cleaner...It's quite simple and it's affective...
2006-12-31 22:36:00 · answer #5 · answered by hummah2004 2 · 0⤊ 0⤋
WOW I HAD 1 OF THEM YESTERDAY ALL I SIMPLY DID WAS FORMAT TRIED TO FIND A TOOL TO REMOVE IT BUT COULD NOT FIND 1 SO EASIER TO FORMAT THAN SITTIN THERE FOR HOURS I DOUBT THAT SPYHUNTER WILL REMOVE IT ASWELL
2006-12-31 22:27:06 · answer #6 · answered by bullet_2k4 3 · 0⤊ 0⤋
if you get rundill message the best thing is to format and gat an antivirus
2006-12-31 22:27:00 · answer #7 · answered by Snot Me 6 · 0⤊ 0⤋