I Can't remove Backdoor.Trojan and FakerAlert from computer?

Question

On my computer, I have Spybot S&D and Avast! Antivirus. Both programs are constantly updated along side Windows Update. I also have Norton Spyware Scan on my Yahoo toolbar as well. Norton Spyware Scan keeps finding Backdoor.Trojan and FakerAlert on my computer. Both Spybot and Avast dont find anything at all. So my question is why is the Trojan and FakerAlert keep coming back to my computer and how is it possible I can remove them FOR GOOD? I'd also like to point out that, I've looked up of how to remove them and I haven't had a straight answer as how to do so.

Answer 1

I will research that Trojan for you because I currently have no idea what it is. In a few Min's I will update my answer but it still might not be of help to you.

Sometimes worms or Trojans can implant viruses/Trojans on your PC so if you remove the virus/Trojan the worm/Trojan can add it back again. Also some viruses come Thur the shared folder from an other PC if you have it setup like that.

Edited--- Just realized you do not know the name of the Trojan it is just detecting a Trojan. Each Trojan is different so it will be very hard for me to help you. I suggest you go to the store and buy the latest version of Norton anti virus because its much better then what you got. It will run you about $80 but even if it does not fix your problem it is still worth it because it will help you with lots of stuff.

If you do not want to buy Norton or what to try something else the best Idea I can give you is to boot in safe mode without networking by pressing F8 during startup at some point this will give you the option of starting in safe mode. Then run any antivirus/ spyware/adware/malware program you have and hope for the best. I highly suggest you backup any files you would need before you do anything to harsh.

Edited again--- I cannot seem to find any info on FakerAlert.

Answer 2

Backdoor is one that SpyBot immunizes for. Have you used the immunization in SpyBot? If not, you need to do that. Avast won't find it because it's not a virus, it is spyware. And one of your problems unfortunately, is Norton itself. Personally, I'd get rid of it and get Ad-Aware and run a full scan. Depending on the size of your hard drive, it might take 15-20 minutes, but it will find things none of the others will find. If it tells you it found 24 (or whatever number) of critical items, then click beside them and remove them all. The next time, all you have to run is a Smart Scan, for Ad-Aware knows what to look for the next time.

http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html

Answer 3

Scan the PC with standard antivirus software. If you do not have one, I can give a few links that offer free virus and spy ware removers...!You may be having a virus or spyware installed on your PC. Norton, AVG , Avast are free antivirus software. Ad-aware, Ewido are free spyware removers. You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

Answer 4

ok go into your c:programfiles: and look for any thing odd or new that is in there that u dont think should be it will usually be at the bottom. now open it. there should be a lot of .dll files and executable files try to delete them manually each one seperately. some of them will delete but not all of them. now press ctrl alt delete to bring up ur task manager. look for anything that is named close to the files that are left in that folder. one of those executable files says uninstall but it wont work dont waste ur time. anyways in task manager stop all the processes that are named like those docs left in the folder and then try deleting a few more of them do this process 2 times. Then restart your computer and if that doesnt work go back to the folder right click the files left in it go to their properties and if they are protected or read only change them the other way and try it again. if this does not work update your virus protection or by adware alert its around 20$ u can buy it online. To make sure it doesnt happen again go change all of your passwords to everything. The whole point of this virus is it tracks everything u log into and it saves ur usernames and passwords and sends them wherever it is programmed to. Also the file it is in is probably called something and if u recognize it try to stay away from things named like that.

Answer 5

most virus are spread through IE. IE is not a safe browser. you should use a more secure browser to protect your PC from virus.

i recommand you to use firefox with Google toolbar. firefox can block any any popup and disable any virus and adware, spyware on webpage, so, firefox is much safer than IE browser. as you know, most of virus spread throught internet and webpage.

besides, firefox is much smaller than IE, so it run faster than IE.

download firefox for free, Just have a try:

http://www.toolforyou.net/firefox/

Good Luck, Merry Xmas !!!

Answer 6

try using Mcafee Avert stinger i heard it usually gets rid of trojans and viruses or take off system restore and see if u can go back to the previous state

Answer 7

http://www.help2go.com/Tutorials/Spyware_Information/FakeAlert-B_:_How_to_remove_it.html

is this what ure on about for fakeralert?
Follow the steps to remove.

ZoneAlarm is ok but wont stop u from those Spywares / Trojans & adwares already installed.

Answer 8

I'm only 12 but im good wit computers so here.Google "zonealarm".I'ts the best protection you're gonna get to block it but to remove it i suggest mcafee it will remove it as well as block it but it will take longer

Answer 9

I find King Kong virus portection to be pretty effective.

Answer 10

Lets take this step by step. Removal instructions for Backdoor.Trojan are at....

http://www.pchell.com/virus/sdbot.shtml

Removal instructions for Fakealert are at.......

http://www.help2go.com/Tutorials/Spyware_Information/FakeAlert-B_:_How_to_remove_it.html