today when i press shutdown from the start menu, my computer instead restarts. any ideas why it is doing this and any ideas how to fix it??
thanks
2006-12-29 12:07:14 · 10 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Desktops
Your computer is encountering a system error when it tries to shutdown.
It would be useful it provided some kind of error message on a BSOD (blue screen of death) but there is a setting to make it reboot on system error. The link below tells you how to change this setting... Once you have done this, when you shutdown, you should gain a little more information related to the problem - a 10 character code in a message (say) like this:
STOP 0x0000007F (UNEXPECTED_KERNEL_MODE_TRAP).
Now hold the power button in, to switch off. Then restart...
Google (or yahoo) the 10 character code.
You should (eventually) find more information about the problem and usually at least one workable solution.
Good Luck!
2006-12-29 22:24:59 · answer #1 · answered by Anonymous · 0⤊ 0⤋
usually when a pc is not shutting down normally there is something wrong for sure. There is something running in the back ground that's not shutting down. do ctrl alt delete , check the processes that are running in the back ground and applications. End the processes there or applications there. You can do a msconfig, click on startup, remove everything you don't want to start up at the beginning, in there , there may be something running int he back ground that you don't see. Like Norton's Internet security or firewall or something like that.
2006-12-29 12:27:27 · answer #2 · answered by ~*Sassy*~ 1 · 1⤊ 1⤋
If it continues to do it and you fell the problem must be sorted I would give a forced shut-down by holding the power button, if that doesn't work then, I know its mean but just turn off the power.
But I thats just me, not sure if this damages the pc, but it cant be good. I hold no responsibity for what you do though.
2006-12-29 12:16:17 · answer #3 · answered by Xasulf0x 3 · 0⤊ 1⤋
Sounds like an application is still open and prevents shut down.
Press crtl+alt+del and check applications that are running. Maybe something in there is hung and needs to be shut down manually.
2006-12-29 12:10:39 · answer #4 · answered by Ronald J 2 · 1⤊ 1⤋
It does sound to me that programes are still running in the background and prevents your computer to shut down.
Press crtl+alt+del and check applications that are running. Maybe something in there is hung and needs to be shut down manually.
2006-12-29 12:28:33 · answer #5 · answered by CT 6 · 1⤊ 1⤋
The abode windows shutdown button (abode windows skill Button) might want to be set by the person to restart, shutdown, sleep or what have you ever. merely good-click the abode windows skill button, and choose houses from the pop-up menu (abode windows 7). Now merely elect the action you want to take once you elect the abode windows skill button.
2016-12-01 07:49:48 · answer #6 · answered by ? 4 · 0⤊ 0⤋
If your computer is not working properly while you are working on it, it could be a problem with device drivers, hardware or software.
Detailed instructions at http://tinyurl.com/yk5zpr
2006-12-29 12:57:30 · answer #7 · answered by gira 3 · 0⤊ 0⤋
suspect a virus and run a deep scan or visit Norton security site for More info. or try windows malicious spy ware removal tool
2006-12-29 22:14:56 · answer #8 · answered by Anonymous · 0⤊ 1⤋
Have a look through the handbook
Good luck
2006-12-29 12:18:29 · answer #9 · answered by Scotty 7 · 0⤊ 2⤋
It is doing this because it has no real structure of disipline.
And Jim'll fix it
2006-12-29 12:11:09 · answer #10 · answered by marliboco 1 · 0⤊ 5⤋