MCDST course?

Question

Can anyone recommend a good MCDST (Microsoft Certified Desktop Support Technician) course?

By the way, I am in the UK.

Answer 1

Hello there,

By FAR I can recommend http://www.cedsolutions.com in Atlanta. Those guys are fabulous. Talk with Steve. He'll give you a great deal for your first time. You have to tell him you talked with me though.

It is fairly pricy, but you get what you pay for. They will take very good care of you. And please, mention my name. I do get a discount the next time I go.

I have been going there for a few years now and have never been disappointed.

email me and I'll give you more information

Answer 2

Mcdst Course

Answer 3

try to search for information on google. MCDST can cost ALOT of money

Answer 4

Hope this is what you are looking for.

Microsoft Course 2262 - Supporting Users Running Applications on a Microsoft Windows XP Operating System — A 2-Day Course
Open Public Course Closed In-House CourseCourse Synopsis
TThis two-day instructor led course will provide individuals who are new to Microsoft Windows? XP with the knowledge and skills necessary to troubleshoot basic problems end users will face related to configuring and maintaining applications such as Microsoft Office, Outlook Express, Internet Explorer and other applications that run on a Microsoft Windows XP Operating System.

This is the second course in Microsoft Certified Desktop Support Technician (MCDST) certification curriculum.

Course Objectives
On completion of this Windows XP support course, delegates should be able to:

Configure and troubleshoot applications.
Set application compatibility settings.
Troubleshoot application installation problems.
Configure and troubleshoot e-mail account configurations.
Configure and troubleshoot Internet Explorer.
Configure and troubleshoot Outlook Express.
Configure the operating system to support applications.
Configure and troubleshoot file system access and file permission problems on multi-boot computers.
Resolve issues related to usability of applications.
Manage Microsoft Outlook? data, including configuring, importing, and exporting data, and fixing corrupted data.
Resolve issues related to customizing Internet Explorer.
Resolve issues related to customizing Outlook Express.
Resolve issues related to customizing the operating system.
Configure and troubleshooting connectivity for applications.
Configure application security.
Identify and troubleshoot problems related to security permissions.
Answer end user questions related to application security settings.
Intended Audience
This is an introductory course designed to provide information on how to troubleshoot applications running on Microsoft Windows XP.

Course Prerequisites
Before attending this Windows XP support course, delegates should have:

Attended Course 2261: Supporting Users Running the Microsoft Windows XP Operating System
Experience using Microsoft Office as a general user.
Experience using a Microsoft Windows operating system such as Microsoft Windows XP.
Certification
This course will help the student prepare for the following Microsoft Certified Professional exam:

Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
Course Materials
The student kit includes a comprehensive workbook and other necessary materials for this class.

Publicly scheduled dates, locations, and prices
Central London — £395 (+VAT)

11–12 Jan 2007
18–19 Jan 2007
1–2 Feb 2007
15–16 Feb 2007
22–23 Feb 2007
1–2 Mar 2007
15–16 Mar 2007
22–23 Mar 2007
29–30 Mar 2007
4–5 Apr 2007
12–13 Apr 2007
19–20 Apr 2007
3–4 May 2007
10–11 May 2007
24–25 May 2007
14–15 Jun 2007
21–22 Jun 2007
28–29 Jun 2007
19–20 Jul 2007
Leeds — £395 (+VAT)

11–12 Jan 2007
15–16 Feb 2007
15–16 Mar 2007
22–23 Mar 2007
3–4 May 2007
17–18 May 2007
14–15 Jun 2007
5–6 Jul 2007
Manchester — £395 (+VAT)

18–19 Jan 2007
25–26 Jan 2007
1–2 Mar 2007
22–23 Mar 2007
29–30 Mar 2007
26–27 Apr 2007
14–15 Jun 2007
28–29 Jun 2007
26–27 Jul 2007
Birmingham — £395 (+VAT)

1–2 Feb 2007
1–2 Mar 2007
26–27 Apr 2007
21–22 Jun 2007
Reading — £395 (+VAT)

25–26 Jan 2007
29–30 Mar 2007
29–30 May 2007
5–6 Jul 2007
Bristol — £395 (+VAT)

1–2 Feb 2007
8–9 Mar 2007
31 May–1 Jun 2007
19–20 Jul 2007
Glasgow — £395 (+VAT)

8–9 Feb 2007
12–13 Apr 2007
28–29 Jun 2007
Milton Keynes — £395 (+VAT)

11–12 Jan 2007
8–9 Mar 2007
31 May–1 Jun 2007
5–6 Jul 2007
Leicester — £395 (+VAT)

18–19 Jan 2007
8–9 Feb 2007
8–9 Mar 2007
24–25 May 2007
28–29 Jun 2007
Sunderland — £395 (+VAT)

29–30 Mar 2007
7–8 Jun 2007
19–20 Jul 2007
Exeter — £395 (+VAT)

1–2 Feb 2007
29–30 Mar 2007
24–25 May 2007
26–27 Jul 2007
Newcastle — £395 (+VAT)

8–9 Feb 2007
Derby — £395 (+VAT)

1–2 Feb 2007
Aberdeen — £395 (+VAT)

18–19 Jan 2007
8–9 Mar 2007

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Outline Course Contents
Introduction to Supporting Users Running Applications on Windows XP
After completing this module, students will be able to explain how to use troubleshooting guidelines and tools to support users running applications on Windows desktops.

Overview of Desktop Application Support
The Windows System Architecture and Desktop Application Support
Troubleshooting Application Installation Issues
Troubleshooting Desktop Application Support Issues
After completing this module, students will be able to troubleshoot application compatibility issues and security issues related to applications on client computers that run Windows XP.

Troubleshooting Win32 applications
Troubleshooting security issues related to applications
Troubleshooting application compatibility issues
Troubleshooting MS-DOS-based and Win16 applications
Troubleshooting Issues Related to Internet Explorer
After completing this module, students will be able to support Microsoft Internet Explorer.

Configuring and Troubleshooting General Settings
Configuring and Troubleshooting Security and Privacy Settings
Configuring and Troubleshooting Content Settings
Configuring and Troubleshooting Connectivity Settings
Configuring and Troubleshooting Program Settings
Customizing Internet Explorer
Troubleshooting Issues Related to Outlook
After completing this module, students will be able to troubleshoot issues related Outlook.

Configuring Outlook to Use Exchange Server
Configuring Outlook Data
Configuring Outlook for Internet E-Mail
Troubleshooting Outlook
Troubleshooting Issues Related to Office
After completing this module, students will be able to support Microsoft Office.

Configuring and Troubleshooting an Office Installation
Configuring Office Security
Configuring Office Recoverability
Configuring Office Language Features
Troubleshooting Issues Related to Outlook Express
After completing this module, students will be able to support Microsoft Outlook Express.

Configuring Outlook Express for E-Mail
Importing and Exporting Outlook Express Data
Configuring Outlook Express for Newsgroups
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Windows XP training UK enquiries
UK Training enquiries and feedback form.

Windows XP training UK prices
For publicly scheduled training (individual places), see our UK training schedule.

In-house training for company groups is charged at a daily rate per group — see our In-House UK Training Guidelines.

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We currently run public training courses in the following locations:

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Most UK public training courses are available on a monthly basis.

Please see the individual course outlines or our public training schedule for details.

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We deliver in-house courses at client premises and/or training facilities in any part of the world which is practically and commercially accessible.

Our In-house training guidelines outline our basic requirements and our UK pricing structure. To estimate costs for training in other countries, simply convert to your local currency and then make a rough calculation of our tutor's costs for travelling to and staying at your location.

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West Yorkshire Office
GBdirect Ltd
Training Division
Bradford Design Exchange
34 Peckover Street
BRADFORD
BD1 5BD
West Yorkshire
United Kingdom

[e-mail]

Training: 0800 651 0338
General: [phone]
Finance: [phone]


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South East Regional Office
GBdirect Ltd
Training Division
18 Lynn Rd
ELY
CB6 1DA
Cambridgeshire
United Kingdom

[e-mail]

Training: 0800 651 0338
General: [phone]
Finance: [phone]


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Please note:
Non-training enquiries should be directed, initially, to our UK national office in Bradford (West Yorkshire), even if the enquiry concerns services delivered in London or South/East England. Clients in London and the South East will typically be handled by staff working in the London or Cambridge areas.


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