my ipod shows and sad icon... i have run the diagonstic tool but it says that there is an connection problem... ive used my mates ipod on the same cable and it worked... is there something i can do besides take it to an ipod shop to get a repair? any help please.
2006-12-29 00:08:59 · 6 answers · asked by Ghost_Liberator 1 in Consumer Electronics ➔ Music & Music Players
i have had the ipod for over 2 years now. its a click wheel ipod with a black and white screen. 20gb. i cannot connect to itunes and it dose not show in my computer... help please
2006-12-29 00:16:08 · update #1
Call 1-800-MY-APPLE, They will help you.
2006-12-29 01:13:30 · answer #1 · answered by Nikki Monique 2 · 5⤊ 2⤋
You must have one f the Faulty batch of iPods(Apple Has Acknowledge they exist).
Either return to Original Retailer or take directly to Apple Store for a Replacement.
Apple are Really Cool with warranty issues, and will straight swap You!
*Remeber to back up your iTunes Muisc Lbrary!*
2006-12-29 00:12:15 · answer #2 · answered by J. Charles 6 · 1⤊ 1⤋
The best thing to do is to reupdate/ relaunch your ipod on a different computer but the only problem is that when you will do that all your previous information will get deleted and you will have to put all the songs all over again.
2006-12-29 00:59:32 · answer #3 · answered by Anonymous · 0⤊ 1⤋
That sounds bad. Can you restore the factory settings? In itunes does it appear. If so restore it. Everything will be deleted. If you can't then try searching this forum: http://discussions.apple.com/category.jspa?categoryID=146.
Otherwise if it is very new most stores should let you do a swap-if it's within 14 days. That is Apple's policy.
2006-12-29 00:13:31 · answer #4 · answered by sebastianmonty 2 · 0⤊ 1⤋
The best thing is to reupdate your ipod on another computer and then try downloading the songs from that computer.
Best of luck mate!!
2006-12-29 03:56:44 · answer #5 · answered by cutey me 4 · 0⤊ 1⤋
Please visit www.apple.com for your issue.
2006-12-29 00:31:57 · answer #6 · answered by awkf 4 · 1⤊ 2⤋