I took my car to get an oil change 2 days ago, they claim to check all my fluids so I leave it up to them. And today, because they did not put enough oil in the engine, I took it back. So they had 2 inspections, tonight my car overheats because of low coolant/antifreeze. I know ultimately I am responsible for the car, but I pay these guys to do the general oversight as they claim in their ads and service agreements, the document I sign at the end indicates that all fluids were checked. I am looking at very expensive repairs due to the overheating, can I hold them responsible?
2006-12-28 11:44:16 · 13 answers · asked by skrelnick23 1 in Cars & Transportation ➔ Maintenance & Repairs
Probably. I would contact the bureau of automotive repair and give them your account and ask them what you should do. If you paid them to do something that wasn't done they could face some serious fines. Also they will tell you if there's been any other complaints against the mechanics.
2006-12-28 11:46:36 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Yes you can, but they will give you 1000 excuses and reasons as to why they are not responsible. If your car has a noticeable leak in the coolant system, then the fight is over, they win. But if your car does not have a leak and the coolant level was down because of normal wear and tear, and they claim what you stated, then they are liable for the damage. It all depends on what type of person the manager is and the reputation of the company. A large company will work with you more than the little shop down the block. Also, it depends on your stick ability to have them pay and what you can prove to them to show that they neglected their responsibilities.Be very nice at first, but let them know nicely that you expect them to pay for the damage.....KECK
2006-12-28 11:55:50 · answer #2 · answered by Tneciter 3 · 0⤊ 0⤋
Based upon the information you stated above, I would have to say they are totally responsible. I would read the fine print very carefully on the document(s) you signed. If they check all fluids than it is their responsibility to either inform you of low coolant, or to correct the issue and charge you for it. Either way, it seems they neglected to maintain the level of service they are bound to provide, based upon the documents signed. Talking to a lawyer is probably the best way to go. Hope this helps.
2006-12-28 11:50:19 · answer #3 · answered by thedemiseofus 2 · 0⤊ 0⤋
No, there are several issues at play that could have caused your car to "boil over" that the oil change place could not have detected. You could have had a stuck thermostat or taken damage to your radiator. These issues couild have shown the car to be a proper levels the day of the change but overheat today.
2006-12-28 11:54:49 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Can you prove that they didn't fill it?? If it was already low when you took it in for the service, how do you know that it didn't just get low AGAIN after they filled it??
Sounds like your car needs more repairs than are available at the oil change place!!
2006-12-28 11:47:54 · answer #5 · answered by Anonymous · 2⤊ 0⤋
Sounds like they screwed up. But ultimately theres nothing you can do.
It is just one of those things. They may have know what they were doing and did it on propose. I can't beleive they shorted you 2 quarts of oil and that made your car overheat. Were these illegal aliens working on your car? Maybe you should report them to homeland securtity.
Sound like a much bigger issue going on here.
2006-12-28 11:53:43 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Yes if everything was fine before you can. The oil change has nothing to do with overheating. They had drain the Radiator and did not fill it back up. Take back to them and get them to fix it for free.
2006-12-28 11:48:07 · answer #7 · answered by soggybottomboy5005 2 · 0⤊ 0⤋
Jen, Non mechanics at Wally worldwide should not be touching your motor vehicle. i do no longer mean to sound harsh yet I ought to convey this on your interest: once you observed the puddle under your truck at Sam's an alarm could have long previous off on your concepts collectively with: Why is that there? something does not seem actual! in case you weren't optimistic what it replaced into you could have rolled actual into Sam's club to their shopper service branch and asked for help. you have got asked any heat physique who replaced into employing a %.-up truck what replaced into occurring whith your motor vehicle. human beings employing vans have a tad greater mechanical skill than Mustang Sally. Take your oil substitute receipt to Walmart and tell them you pick for to record a *mechanical harm checklist as results of a negligent oil substitute. What maximum in all possibility got here approximately replaced into they forgot to eliminate the unique oil filter out gasket, they did no longer tighten the oil filter out or oil drain plug. Your motor is ruined Jen and that i myself experience sorry for you! Please do no longer enable them to push you into having maintenance finished on the different place than *A registered broker of your motor vehicle. enable me be attentive to the type you're making out.
2016-10-06 03:34:10 · answer #8 · answered by boland 4 · 0⤊ 0⤋
Don't go back to the same shop.go to another and don't mention any thing I don't think your car is broken.ask the new mechanic why is overheating?.might be a loose vac um hose ,a faulty radiator cap. etc.. should be something simple. really not a big deal.
but also simple the shop You went is a filthy one.
2006-12-28 12:10:49 · answer #9 · answered by Anonymous · 0⤊ 0⤋
yes.... if they did not take a 2nd look to make sure the oil plug is not on right, or they did not really change the items you paid for... yes.. take you care to a diffrent car care center, ask them to give your care a onec over...see if they changed you filter and oil (color of oil will tell) and see if the oil can filter on the bottom is real dirty if it is it was never changed... i always mark my air and oil filter with a little "x" mark and then check to see if it's still there after "they claim" to have changed it
2006-12-28 11:48:25 · answer #10 · answered by ? 2 · 0⤊ 0⤋