Assume that you--a supervisor in a manufacturing plant--have heard rumors that the union is planning to take..

Question

..complaints to upper management (any complaints you may think of).

Outline a plan you could present to upper management that might prevent the need for union action.

Explain how this plan also represents your responsibility to the employees' union

Answer 1

First off - if the union has a complaint they are suppose to address it first with the person whom the compliant is against - such as a supervisor.

If the dispute cannot be resolved then there is a formal grievance process that takes place.

The written grievance is brought forward by the union and addresses the issue and who it is against and why.

Management then investigates with labor relation's input to see if the complaint is valid and does it violate the collective bargaining agreement.

A resolution is offered and if both sides agree then it is resolved. If not, then it goes to arbitration.