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I ordered electronics from a website. After the order I was sent a link in which to verify my invoice of which I cannot access. Also, I have not received any response to my requests via email for information on my purchase. Now I am worried that they have taken my credit card information and this is not a secure site. Thank you

2006-12-28 05:32:38 · 8 answers · asked by concerned consumer 1 in Computers & Internet Security

8 answers

I can't believe everyone is telling you that you need to download something; you have the tools already if you're shopping online. All it takes is a bit of caution and sensibility to shop online successfully.

What you really need to do when purchasing online is simple / sensible... First, you need to look for reviews of the store (Google is nice); don't settle for just one or two... read multiples to get the real deal. Then, if you decide you want to shop at that store, pick your items to purchase, go to their "checkout" section, and look for the padlock in the bottom-right corner of your web browser (IE or Firefox, in most cases); if you see a padlock down there, that means your purchasing information is being transmitted over a secure channel. Finally, if the selling company is an approved seller for any notable companies, that should make you feel much more comfortable buying online.

Really, when buying online, you just have to do a bit more work... it's not like buying in the real world, where you can walk into a store and trust them to handle your money and purchases sensibly. As a final suggestion, I'd try to stick with a handful of stores online... try to only purchase from the ones you've purchased from before so that you know you can trust them. For instance, I do most of my shopping at Amazon.com or Newegg.com; I'm not trying to promote them in any way, but I have grown to trust them both, so I do most of my shopping there.

If you're still uncertain about where it is safe to shop online, ask some of your friends, co-workers, etc. ... it's always easier to learn from someone else's experiences than your own. Hope that helps you to continue to enjoy shopping online.

2006-12-29 03:07:41 · answer #1 · answered by Not a punk like you 2 · 0 0

I would cancel the credit card first of all and then report the website to the FCC. If you dont get your item(s), then I guess this is a lesson learned.
In IE7, there is a "check website" feature that will check the validity of a website (I use it religiously - takes a few more seconds for the website to load, but I feel better knowing the site is secure)

2006-12-28 13:36:19 · answer #2 · answered by Rotten Johnny 5 · 0 0

If your using Internet Explorer 7, make sure your Phishing is ON. You could see that by going to Tools > Internet options. In that case the browser will automatically find out if the website is made for identity theft . Otherwise, don't trust web site's that are not popular.

2006-12-28 13:37:12 · answer #3 · answered by Correct 4 · 0 1

All right,download McAfee siteadvisor.It will pop up info everytime a site is not safe.

2006-12-29 00:52:55 · answer #4 · answered by Anonymous · 0 0

Download the McAfee "Site Advisor" freeware:
http://www.mcafee.com/us/

2006-12-28 13:42:01 · answer #5 · answered by bobweb 7 · 1 0

Cancel your credit card.

2006-12-28 13:53:37 · answer #6 · answered by Citizen of God's Own Country 2 · 0 0

contatc your credit card company and cancle payment, or if its gone thru put a fraud alert on it and they'll follow up onn it

2006-12-28 13:56:48 · answer #7 · answered by great one 6 · 0 0

use siteadvisor its free from download.com

2006-12-28 13:40:36 · answer #8 · answered by Neo 5 · 1 0

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