I keep getting these popups saying that i need to clean my registry and each popup says I need to go to a different website to download a tool to fix it. Oviously i am not going to the website, and my virus software (norton antivirus 2007) does not detect a virus. I checked task manager to see what was running this and it came up with csrss.exe. I tried to end it to see if it was a virus version, but it said it was a critical system process and would not end it. How do I stop these viral like popups?
2006-12-27 15:10:07 · 8 answers · asked by mapletreebymywindow 3 in Computers & Internet ➔ Security
A surefire way is to download HijackThis! (note that the name is named to taunt malware, and not actually one itself). Run the program and note all the unknown processes, and check via Google. Once you find the offending process, simply checkmark and fix. Restart your computer to see if it's still there.
If that doesn't work, google the rest of the known processes, as it can be a trojan.
If that STILL proves ineffective, you've got a hardy malware on your hands, my friend. In this case you have to restart your computer in safe mode (press an F# key while your computer loads, F5 on most computers), then delete the process again.
For further protection, download spybot and adaware and get a firewall (I recommend Kerio). Update them before scanning. I hope this works for you!!
2006-12-27 15:44:01 · answer #1 · answered by Mesrour 2 · 1⤊ 0⤋
I suggest that you try to carryout system restore to a day previous to the day when there was no virus or any problems. It may be a few weeks or months back. You have to decide the date. Detailed instructions are posted at http://fixit.in/systemrestore.html
The problem is likely to be solved. Then,You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2006-12-27 21:32:46 · answer #2 · answered by Anonymous · 0⤊ 0⤋
a pair issues ought to be inflicting this: a sparkling receive which you latterly have been given, a application on your laptop attempting to get right of entry to the internet, or a scourge. attempt working a scourge test and notice what comes up. additionally, rebooting your laptop ought to help.
2016-10-06 02:37:08 · answer #3 · answered by ? 4 · 0⤊ 0⤋
Download the Yahoo! toolbar with the pop-up blocker
2006-12-27 15:18:04 · answer #4 · answered by Jeep Driver 5 · 0⤊ 1⤋
here's a description of csrss.exe:
http://www.2-spyware.com/file-csrss-exe.html
as you can see it is related to W32.Backdoor.Sokacaps worm and buch of keyloggers. all these threats are not viruses so norton can't fight them for sure. what you need is a good antispyware. here are downloads of most popular spyware removers:
http://www.2-spyware.com/anti-spyware
2006-12-27 20:29:43 · answer #5 · answered by Anonymous · 2⤊ 0⤋
it might be a spyware or a malware or adware..
do online checking with
panda av and smeother online scanning tools
to remove those...
cheerup
2006-12-27 15:16:08 · answer #6 · answered by sweetraskels 4 · 0⤊ 0⤋
get a pop up blocker. it's not a virus.
2006-12-27 16:09:06 · answer #7 · answered by runner09 1 · 0⤊ 1⤋
I CHANGED FROM NORTON TO AVAST
2006-12-27 15:15:34 · answer #8 · answered by bettys 4 · 0⤊ 1⤋