English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

Please help me to find tool to remove this worm

2006-12-27 15:00:44 · 2 answers · asked by tharinda1 1 in Computers & Internet Security

2 answers

go to start..control panel...folder options..if u dont see it...switch to classic view..folder options..view..u need to check the one that says..SHOW ALL HIDDEN FILES AND FOLDERS press apply..press ok

now go here and run a full scan

http://support.f-secure.com/enu/home/ols.shtml

remove what it finds
case closed

2006-12-27 15:23:55 · answer #1 · answered by big_chris_fool 3 · 0 0

this is how you can remove...
1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.
2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:

* Running LiveUpdate, which is the easiest way to obtain virus definitions:
o If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.
o If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.
* Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater,
3. To run a full system scan

1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
* For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
* For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
2. Run a full system scan.
3. If any files are detected, follow the instructions displayed by your antivirus program.


Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.


4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

1. Click Start > Run.
2. Type regedit
3. Click OK.

Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

4. Navigate to the subkey:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

5. In the right pane, delete the value:

"load" = "%Windir%\rundl132.exe"

6. Exit the Registry Editor.


all these should be done with norton...
tats it u r done...

2006-12-27 23:06:36 · answer #2 · answered by sweetraskels 4 · 0 0

fedest.com, questions and answers