My cousin's iPod wasn't working, so she let me have it. When you hit a button, you get an icon with a Folder and an exclamation mark on it. I tried the support page for the iPod, and that didn't really work. I tried the 5 "R"s, and that didn't work. When I plug the iPod in, Windows comes up and says "USB Mass Storage Device Detected". iTunes won't recognize it, but it recognizes my iPod Video. I have the old Nano. Any help?
Thanks!
2006-12-27 14:42:35 · 6 answers · asked by OwNaGeR 3 in Consumer Electronics ➔ Music & Music Players
How do I reset to factory settings? iTunes won't recognize my Nano.
2006-12-27 14:47:54 · update #1
Just get a new one. You can get a iPod from http://linkachi.com/?jl8 , all you have to do is fill out the survey. I got my iPod from that site and I got it a week after i bought it. All i had to do was fill out the survey.
2006-12-30 18:49:35 · answer #1 · answered by Bill J 1 · 0⤊ 0⤋
Don't even try it just take it to the apple store. But before you do that when you connect it to the computer try replacing the factory settings if you can.
2006-12-27 22:46:27 · answer #2 · answered by little lamb 4 · 0⤊ 0⤋
definitely take it in.. i had a similar prob with my ipod and the techies fixed it :)
2006-12-27 22:51:10 · answer #3 · answered by pinkktewl 2 · 0⤊ 0⤋
They do it for free here:
http://www.methodshop.com/mp3/articles/iPodSupport.shtml
2006-12-27 22:50:19 · answer #4 · answered by Jimmy S 2 · 0⤊ 0⤋
just send it back to them and get new one:D
2006-12-27 22:58:22 · answer #5 · answered by M.K 2 · 0⤊ 0⤋
send it back theyll give u a new 1. thats wat they did 2 me
2006-12-27 22:51:03 · answer #6 · answered by joe s 1 · 0⤊ 0⤋