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My sony ericsson k750i always says inactive sim, even when I insert a sim that is in full working order.

It was working fine up until o2 messed up my order for an upgrade and ended up sending it to the west midlands (i live in scotland). None of us could explain why this had happened, so they had to place a number of bars/restrictions on my account in case it had been due to fraud. I have contacted o2 who claim that they have removed these bars, but it seems strange that my phone suddenly stopped working after they had enforced these bars. They are claiming that it must be a fault with my handset.

I eventually received my upgrade, but was going to give my k750i to my brother as it is better than the phone he has at the moment.

Is there any way in which I can check if the imei is in actual fact blacklisted without having to contact o2. I don't want to have to pay a repair-man if it's not a problem with the actual handset.

2006-12-27 10:41:22 · 3 answers · asked by ♥Miss Inquisitive♥ 5 in Consumer Electronics Cell Phones & Plans

3 answers

just keep onto 02 and give em grief till they sort it, they should compensate u

2006-12-27 10:50:52 · answer #1 · answered by mishnbong 6 · 0 1

visit an 02 shop and explain things to them.be sure to take the phone with you tho,dealing with someone face to face is always better than doing things over the phone,as the people in the shop will be able to see the fault for them selves and are more likely to help you, you can check the IMIE number online use a searxch engine to find a site that can check for blacklisted imie numbers,i have used one in the past but cant remember its name and i know they also charge for checking your imie number for you.

2006-12-28 00:08:33 · answer #2 · answered by jcraze1 3 · 0 0

you mabe need a cleaning. or use a use phone.

2006-12-27 10:49:19 · answer #3 · answered by greenhornet 1 · 0 0

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