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So someone told me to open it and take out the battery but I dont know how to open it becaus it has a built in battery so how do i open it or just get it to unfreez???? HELP!

2006-12-27 06:15:28 · 2 answers · asked by Elly 1 in Consumer Electronics Music & Music Players

2 answers

Assuming you have a Creative Zen Vision product:

First, with the Zen powered up, try pushing the reset button on the bottom of the player. You'll need to use a paperclip or something similar.

If that doesn't work, then do the following:

With the Zen powered off, push and hold the reset button in (again, with a paperclip), and then push the power button to turn it on.

You should enter diagnostics mode, which will look red, black, and yellow with a few options. Select "Rebuild Database" and wait a couple minutes. It will restart itself and you'll be all set.

Hope this helps.

2006-12-28 16:27:18 · answer #1 · answered by div.matt 2 · 0 0

Just relax. You'll get your Zen back in due time.

2006-12-27 06:23:37 · answer #2 · answered by mac 7 · 0 1

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