can anyone help with step by step instructions to get my pc to recognize my Samsung yp t9jquy audio player?

Question

i've downloaded the firmware but my pc won't even acknowledge my player. i'm running windows xp ser. pk 2 wmp 10. i need step by painful step for support. thanks

Answer 1

Try Looking at Samsung.com. I tried the model number that you listed, but it doesn't look right (so maybe there is another number that id's it). You could also try calling Samsung, as they could probably help you. Last but not least, try Best Buy's Geek Squad.
They will prob charge you a small fee, and require you to carry it in to the store, but they should know how to get the two devices to talk. Good luck.