Every time there is a phone call, my internet temporarily shuts down??????

Question

My dad has DSL and a router, so I connect to his router and get my internet access. Every time someone calls my internet shuts off. Please include tips or even links to help me fix my problem. Thank you all for your help.

Answer 1

If you are connecting via a wireless router, especially a 802.11g, every you receive a phone call over a wireless phone of 2.4GHz, you will loose your Internet connection. The only two solutions I used are either connect over a wired Ethernet cable or "downgrade" you router to a 802.11b channel. My Linksys uses channels 1 and 2 for "g" channels are other channels (2 - 10) for "b" channels.

Answer 2

2

Answer 3

maximum houses are stressed out with a collection of four copper wires for telephone service. Your telephone makes use of two of those wires. Your DSL service is meant to be linked to the different 2 wires, so both may be utilized at the same time. many times there'll be a particular module called a splitter connected to one telephone jack on your position, so those 2 connections are chop up out one after the different so that you'll get at them. A splitter isn't like a filter out. Filters are little modules connected in older houses to diminish noise on the line. in case your position basically has 2 wires accessible entire, you may't use telephone and DSL at the same time. A telephone being taken off-hook will then dump the computing gadget connection. If necessary, call your DSL service for extra help.

Answer 4

Make sure the DSL filters are properly installed on every phone jack in the house. Some commonly overlooked places include fax machines, satellite/cable receiver boxes, and home security systems.

Any missed filters can cause the problem you are describing.

Answer 5

Call your router manufacturer and have them help you change the channel. Your computer and the phone may be on the same channel, and if so, that would cause intermittent service. there should be an 800 number with the router paperwork. They are all very good about helping with these kinds of problems.

Answer 6

Do you have an isolater between all phones connected to that line? If not, get some and plug them in.

Ron

Answer 7

Perhaps someone missed placing the DSL filter on one of the phone lines?

Answer 8

have you got microfilters plugges in to every phone socket ? check that first and report back. if you havent you really need to get some ;)

Answer 9

try disabling call waiting. that will solve your problem.