How do I get a quality product from my emloyees?

Answer 1

First of all, are your employees properly trained? You cannot ask a person to do a job that they are not completely trained for.
Second, do you have workmanship standards that are KNOWN by everyone, and that are consistent with the marketplace you are trying to serve? You can use photos, or Work Instructions, or anything that helps the employee understand what it is you want the product to look like, feel like, etc., when they have done to it what they are supposed to.

Remember. . . you can NEVER inspect quality into a product. It must be built in at the start.

Last. . . remember to reward your employees for a job well done. This reward does not have to be money all the time. it can simply be a kind word, or a pizza, or many things like that.

Success to you!!

Answer 2

The problem is that production and quality are seldom on the same page. In fact, the demands and standards of quality tend to slow production down. From a production standpoint, we have deadlines, on time delivery issues, so we want that product fast. From a quality viewpoint, we want perfection. We want a product the customer likes. Sometimes quality goes overboard, and sometimes production gets too cavalier. The only way to get quality is to demand it while relaxing production standards to allow it. You'll have to fine tune that formula. That is what a good manager does. Production is what pays you; quality is what brings customers back. Both are important, but you have to have realistic production standards to allow quality products. Too many businesses give lip service to quality and only make it an issue if there is a boo-boo. They are hell bent on getting that product produced. I have heard managers say we are not producing a rolls royce; we are producing cheverolets. That is production talking. They put pressure on workers to produce. They tend to hate quality inspectors. Now from the employee viewpoint, there are employees that no matter what, will produce quality products. It is in their work ethic. For the rest, they will produce to the level of quality that the boss demands. The worst thing a manager could do is to micro manage this balance of production and quality into existence. The best bosses figure a way of getting employees to want to produce quality, instead of making them. He does this by making realistic production goals, rewarding good work, understanding the workers' problems and being their advocate when they have a just cause. People respond better to encouragement than dictatorship. There must be a standard with expectations. There are deadbeats that need to go. In essence you want to create a team with one heartbeat, as it were. Then trust them. Make sure you are generous with them. Make sure their lunch and breaks are adequate and generous. You want to create a happy environment. Happy workers are the best workers. There are tons of books on this very subject. There is the Toyota way and many others.

Answer 3

The most important tool in obtaining a quality product is to provide solid leadership in a company. Tending to the socio-economic needs of the individuals will result in higher production and higher morale. No matter what the product a positive work environment with strong leadership will make the best production.

Answer 4

Give them good work conditions, you know adequate meal breaks, eight hour day, overtime incentives, check that your up to date on Occupational Health and Safety and that your workers are provided this information also. If the employee sees that the boss is fair (doesn't mean you have to be a pushover) they will be more productive. Good Luck and Have a Happy New & hopefully, Prosperous Year.
All of the answers above have valid suggestions also, a few I overlooked.

Answer 5

Make sure you have trained them well so that they can meet the product specifications. Create a manual to assist them which will also ensure uniformity and quality control of the output.

If training isn't the issue, it is most likely a case of compensation or morale.

If you have any further specific information, I may be able to help more.

Answer 6

Make your employees feel valued and they will work hard for you and be willing to go that extra mile to ensure quality production!