Every time that I place a CD in my CD-rom drive on my Dell, the CD ends up becoming scratched up and unreadable. Some of these are brand new CDs. I have had it for a year, but this has recently started occurring. Why is this happening?
2006-12-27 00:16:13 · 11 answers · asked by hdog5603 2 in Computers & Internet ➔ Hardware ➔ Add-ons
Is there anything I can do to fix the problem? (Be descriptive)
2006-12-27 00:21:53 · update #1
I'd go buy a new one if i were you. They are easy to install. Especially if it's scratching CD's.
2006-12-27 00:27:43 · answer #1 · answered by Jeremy Medlock 5 · 0⤊ 0⤋
It might be dust in the drive thats making your CD scratch up like that. When one of my Dell(s) does that, I use a CD Cleaner and it works fine after that. When dust gunks up in the drive, it gets on the lens which makes it hard for the Disc to be read.
2006-12-28 11:47:05 · answer #2 · answered by michaelyn j 1 · 0⤊ 0⤋
Return to sender Dell should because leagally they have to replace the drive and any damaged cd's ( if there is proof this is happening aslong as it is a fault with the cd rom drive
2006-12-27 08:25:21 · answer #3 · answered by chazman100uk 2 · 0⤊ 0⤋
The lens is affected badly bcos of ur rough use
Clean ur CD-Rom with CD-Rom Cleaner available in the shop
it'll be a CD with some solution with it.
Use that solution and CD as directed to clean ur CD-ROM
and then try to use it
if its again giving troubles, then u have to definitely change it
2006-12-27 08:26:17 · answer #4 · answered by Pravin P 2 · 0⤊ 0⤋
Problems reading and writing CDs are common. In many cases, the problem cn be solved by checking the PC with free software, hardware modifications and cleaning the CD drive. I found the information at http://fixit.in/cdrdrive.html useful.
2006-12-29 08:18:52 · answer #5 · answered by Anonymous · 0⤊ 0⤋
had u called dell to change a new cd-rom drive
2006-12-27 08:27:32 · answer #6 · answered by Netasia Solutions 2 · 0⤊ 0⤋
Could be how your machine is sitting, if not try testing a brand new cdr in there and burn at an average speed.. Keep accessing it and see if there is any damage.. Like the guy up there said you could always just buy another one, there cheap..
2006-12-27 08:21:47 · answer #7 · answered by keith s 5 · 0⤊ 0⤋
its 1 year old just buy a new one buy a all in one dvd - and + dvd rw drive you can get one from walmart for $40 and there good.if your pc is still under warranty give them a call and get that replace
2006-12-27 08:19:24 · answer #8 · answered by me and you 6 · 0⤊ 0⤋
Most likely excessive dirt is interfering in the disk being seated properly, try cleaning it...
2006-12-27 08:26:19 · answer #9 · answered by Anonymous · 0⤊ 0⤋
your driver isn't good fix it or change it
2006-12-27 08:20:43 · answer #10 · answered by Anonymous · 0⤊ 0⤋