my cousin bought a brand new 2005 chevy suburban with aftermarket "20 rims,it was on the vehicle when he bought it,it rubs whenever he turns or backs up,the dealer doesn't want to fix the problem,and chevy sells their own "20 stock rims,he's willing to trade back the after market rims that came on the vehicle as new per dealer for the original stock "20 rims so that it won't rub,but the dealer says no. this is a brand new vehicle,everything came from the dealer,but it seems that the dealer won't/doesn't want to handle the problem.what can he do? howcan he go about resolving this problem...it seems that chevy only wants to help you when purchasing a vehicle and doesn't want anything to do with you once you purchase the vehicle and have concerns.
2006-12-26 16:18:08 · 7 answers · asked by dis_is_stiffler 3 in Cars & Transportation ➔ Car Makes ➔ Chevrolet
the vehicle is brand new,after a few weeks of driving it he noticed the problem,since then he's been back to the dealer a couple of times already but same results,if you bought a brand new vehicle and there are problems you'd be crying too...LOL!
2006-12-26 16:41:37 · update #1
tires are the same size as the stock "20, 275/55/20, the problem is the wheel offset,the stock "20 are made for the car,the aftermarket fits but sticks a little bit too far.
2006-12-26 16:51:14 · update #2
the dealer knows as you will now that once custom wheels are mounted YOU OWN THEM ! this is why the dealer wont help- my advice is to - wait just a second ,you said rubbing when backing,right ,is that turning and backing or just straight backing because you may have a tire issue and NOT a wheel issue.I sell tires and service for a living at FIRESTONE and I hate custom wheels (i drive a 12 second 347 mustang daily with stock wheels) what size are the TIRES and find out all you can about the wheels (width,offset,bolt circle , mfg,and model#) you also said chevy offers a stock 20" wheel and tire pkg,so here comes the leg work -take all the information from the chevy pkg(tire size ,wheel width,boltcircle ,etc) and compare it to the pkg that is on the truck giving you trouble-my guess is you will find the problem is with the aspect ratio of the tire (in the size 255/40R20 40 is the aspect ratio and gives you the sidewall height) .
2006-12-26 16:45:09 · answer #1 · answered by badmts 4 · 1⤊ 0⤋
Could a bad speed sensor be mistaken for a bad transmission? Current problem with 2000 Chevy Suburban is---While going up a hill, the truck seems to lose some pull or push while the accelerator is depressed to maintain or increase current speed. Almost as if it is running out of gas and depressing gas pedal does not result in speed recovery right away. The ABS light also comes on when this happens. The Suburban has been used infrequently to insert or remove a jet ski in the past. Other than that though no heavy towing and truck is not driven rough. It is however a 2000 model 1500 LS with 180,000 miles. Meaning it has the 4L60e tranny and I've read that I'm probably lucky the trans lasted this long. Always serviced regularly and have never had any transmission problems.
2016-05-23 09:40:39 · answer #2 · answered by Anonymous · 0⤊ 0⤋
You can try selling off the aftermarket wheels, to try and recoup some of the money you'll need to buy the stock 20's. Unfortunately, there isn't much they can do. The dealership can and should fix anything on the vehicle that is factory, but they don't touch anything aftermarket. It is for liability reasons, I'm sure, but it sounds like your cousin is stuck.
Best bet, try to sell those aftermarket 20's on Ebay or something, and buy another set to put on the truck. I guess you could also try putting a smaller tire on there, but with the backspacing being the issue, I doubt that would help much. Best of luck on this.
2006-12-27 08:20:10 · answer #3 · answered by JC 3 · 1⤊ 0⤋
If i was the dealer, it would be financially advantageous for me to accept the trade back of the after market rims. But i believe the dealer knew something about the rubbing and tried to sell all the aftermarket rims stock he has. So he's trying to sell it all out and he doesn't want it back cause it'll just give him more of the rims that he wants to get rid of.
2006-12-26 16:27:58 · answer #4 · answered by rain_s_ong 3 · 1⤊ 0⤋
It rubs with just 20s??!!! I've got 22s on a dropped Silverado that body and it doesn't rub. And I have beefy tires as well. Tell him to bring it back and make them fix it. There's no reason those tires should rub unless it's dropped like 3/5. It's the dealers responsibility to get that fixed. Good luck.
2006-12-27 05:57:28 · answer #5 · answered by ss_silverado01 3 · 1⤊ 0⤋
The best way to avoid these problems is to test drive the vehicle before you purchase it. It was a used vehicle. You state it as obvious so was he deaf and blind when he drove it? Your best bet is to contact Chevrolet and try to get a zone manager involved. But some crybaby people should not be allowed to make purchases without their mommies being with them.
2006-12-26 16:28:57 · answer #6 · answered by Anonymous · 0⤊ 1⤋
The 2005s came out two years ago. He's been driving with them like this for that long? He should have complained right away.
2006-12-26 16:29:17 · answer #7 · answered by Anonymous · 0⤊ 1⤋